Brandon Street Dentists
According to our open methodology, this clinic scored 57.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #19 of 21 ranked clinics · Last checked: 24 September 2026
57.8/100
Positions by Rating Profile
- Overall Transparency & Trust#1957.8/100
- Best for Expats#1854.5/100
- Best for Dental Implants#1949.7/100
- Best for Emergency Dental Care#2052.8/100
- Best Price Transparency#1345.3/100
- Best English-speaking Clinics#1859/100
- Best for Families / Children#1856/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Long-established Wellington CBD practice (founded 1986 as deBerry, Kirton & Scott Dental Surgeons, ex-All Black Earle Kirton among the founders) now led by Dr David Crowther; publishes extended weekday and Saturday hours.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 2 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed About Us page names current dentist Dr David Crowther and the practice’s founding dentists Dr Earle Kirton, Dr Bevan deBerry and Dr Peter Scott (retired). [s2] | 3/3 |
| ✓ | Dentist specializations listed Meet the Team / About Us pages state qualifications (BDS, University of Otago) for the practice’s dentists. [s2] | 2/2 |
| ✓ | Real clinic photos Homepage gallery shows Dr Crowther performing a check-up and the practice’s own office, not stock imagery. [s1] | 2/2 |
| ✓ | Service list published Treatments page with dedicated sub-pages: dental implants, crowns, dental bridge, veneers, root canal, wisdom teeth, teeth whitening, emergency dentist, hygienists. [s4] | 3/3 |
| ✓ | Clear contact details Name discrepancy disclosed: the practice’s own website uses only “Brandon Street Dentists” (no occurrence of “Capital” anywhere on the site, 2026 copyright), while its Google Business listing was titled “Capital Dental Brandon Street” when the place page was read — same address, same phone, same website. The card follows the clinic’s own channel, and the difference in the listing’s title is recorded rather than resolved. [s1] [gmp1] [gmp2] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [gmp1] | 2/2 |
Price Transparency
2 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Only one published price (the $60 new-patient exam); no fee list or range covering three or more services was found on the site. [s1] [s4] | 0/3 |
| ✗ | Cleaning price listed Hygienists page has no price [brandon-street-dentists-wellington-deepen] | 0/2 |
| ✗ | Filling price listed No filling price on any checked page [s4] | 0/2 |
| ✗ | Crown price listed Crowns page has no price [brandon-street-dentists-wellington-deepen-2] | 0/2 |
| ✗ | Implant price listed Implants page has no price [brandon-street-dentists-wellington-deepen-3] | 0/2 |
| ✓ | Consultation price listed Site-wide footer banner: “$60 New Patient Exam”, published on every page checked (home, treatments, team, contact). [s1] | 2/2 |
| ✗ | X-ray / imaging price listed No X-ray mention or price found on any checked page [s4] | 0/2 |
Reputation & Reviews
12 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Google place page read in a browser on 2026-09-10: 4.8 across 46 reviews; star histogram 1★ 2 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 42 = 46, whose weighted mean is 4.78. [gmp1] | 5/6 |
| ◐ | Google review volume [gmp1] [gmp2] | 1/3 |
| ✗ | Review recency as of 2026-09-24 [brandon-street-dentists-wellington-deepen-5] | 0/3 |
| ✓ | Clinic responds to reviews Read on the clinic's own Google listing on 2026-09-11: the practice has answered 5 of the 5 reviews shown there (46 published in total), most recently on 2025-04-07. One reply reads: "Thank you so much for your review. It made David and Karla's day to read it. We enjoy having you here and look forward to seeing you again :-)". [gmp2] [gm-replies] | 2/2 |
| ✓ | No recurring complaints 1-2★ reviews under 10% of the base, no shared theme [gm-replies] | 2/2 |
| ✓ | No suspicious review patterns No manipulation signals found [brandon-street-dentists-wellington-deepen-10] | 2/2 |
| ? | Active Facebook presence No Facebook page is linked from the clinic's own channels, so a page of the clinic could not be confirmed (checked 2026-10-02). [brandon-street-dentists-wellington-presence] | 0/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; site and GBP do not link one [brandon-street-dentists-wellington-deepen-4] [brandon-street-dentists-wellington-deepen-11] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01). [brandon-street-dentists-wellington-deepen-15] [brandon-street-dentists-wellington-platforms] [brandon-street-dentists-wellington-platforms-2] [brandon-street-dentists-wellington-platforms-3] | 0/0.5 |
Medical Infrastructure
7 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Dedicated dental implants page. [s4] | 2/2 |
| ✗ | Orthodontics Full site read; no orthodontic treatment offered (a reviewer's account of braces elsewhere is not the clinic's own documentation) [brandon-street-dentists-wellington-deepen-12] | 0/2 |
| ✓ | Oral surgery Dedicated wisdom teeth page. [s4] | 2/2 |
| ✓ | Pediatric dentistry Clinic documents subsidised dental care for under-18s and check-ups for young children [s1] | 1.5/1.5 |
| ✓ | Emergency care Dedicated emergency dentist page. [s4] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contact page fully read; a contact form and phone only [s3] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Dedicated online booking page [brandon-street-dentists-wellington-deepen-6] | 1.5/1.5 |
| ✓ | Clear service explanations Service pages explain what each treatment involves, not just its name [brandon-street-dentists-wellington-deepen-13] | 1/1 |
| ✗ | Convenient opening hours Refuted: the clinic’s own contact page publishes “Mon: 9am – 5pm, Tue: 8am – 5pm, Wed: 8am – 5pm, Thu: 8am – 5pm, Fri: 8am – 5pm” and no weekend hours. The earlier “Monday 8am–8:30pm, Saturday 8am–8:30pm” were in fact Newtown Dental’s seven-day hours, mis-attributed by the automated Maps extraction. [s3] | 0/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist New Zealand", "English speaking dentist New Zealand", "dental implants New Zealand", "emergency dentist New Zealand", "New Zealand dental clinic for expats".
| ✓ | Mentioned for: best dentist New Zealand Ranked #6 (own domain) for “best dentist Wellington New Zealand”. [av1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist New Zealand [av2] | 0/1 |
| ✗ | Mentioned for: dental implants New Zealand Not present in the top web results for "dental implants Wellington, New Zealand" on 2026-09-24. [brandon-street-dentists-wellington-deepen-7] | 0/1 |
| ✗ | Mentioned for: emergency dentist New Zealand Not present in the top web results for "emergency dentist Wellington, New Zealand" on 2026-09-24. [brandon-street-dentists-wellington-deepen-8] | 0/1 |
| ✗ | Mentioned for: New Zealand dental clinic for expats Not present in the top web results for "Wellington, New Zealand dental clinic for expats" on 2026-09-24. [brandon-street-dentists-wellington-deepen-9] | 0/1 |
| ✓ | Structured data on website Dentist schema present sitewide [brandon-street-dentists-wellington-deepen-14] | 1.5/1.5 |
| ✓ | Google indexing quality [av1] | 2/2 |
| ✓ | Dedicated service pages Individual pages for implants, crowns, bridges, veneers, root canal, wisdom teeth, whitening and emergency care. [s4] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Wellington Dentists50.4 of 100View report →
- #2Greenhithe Dental Boutique19.1 of 100View report →
- #2Christchurch Boutique Dental53.8 of 100View report →
Measured by Ansmeter, 8 October 2026 – 9 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr David Crowther [reg0] | General dentistry | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Active Facebook presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://brandonstreetdentists.co.nz/ |
|---|---|
| Phone | +64 4 473 7632 |
| Google Maps | Map listing |
| Address | Harbour City Tower, Level 6/29 Brandon Street, Wellington Central, Wellington 6011, New Zealand |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://brandonstreetdentists.co.nz/ | Home page: "SUBSIDISED DENTAL CARE We Offer Subsidised Dental Care for: Under 18 Year Olds"; the Treatments page adds: "All children under 18 years old are entitled to free essential dental treatment in New Zealand. Annual check ups, fillings, and relief of pain are all free of charge" | 2026-09-24 |
| s2 | https://brandonstreetdentists.co.nz/about-us/ | About Us page: practice history (founded 1986) and current dentist bio | 2026-09-10 |
| gmp1 | https://www.google.com/search?tbm=map&hl=en&gl=nz&q=Brandon%20Stree… | Google Maps automated lookup: rating, review count, geo, address, phone, hours | 2026-09-10 |
| reg0 | https://dcnz.org.nz/practitioners | DCNZ statutory register (reCAPTCHA-gated) and HealthCERT scope (our registry research) | 2026-09-10 |
| av1 | search:best dentist Wellington New Zealand | (the five canonical city queries) | 2026-09-10 |
| av2 | search:English speaking dentist Wellington | (the five canonical city queries) | 2026-09-10 |
| av3 | search:dental implants Wellington | (the five canonical city queries) | 2026-09-10 |
| av4 | search:emergency dentist Wellington | (the five canonical city queries) | 2026-09-10 |
| av5 | search:Wellington dental clinic for expats | (the five canonical city queries) | 2026-09-10 |
| s3 | https://brandonstreetdentists.co.nz/contact-us/ | Contact page carries a contact form and phone number; no WhatsApp/LINE | 2026-09-24 |
| s4 | https://brandonstreetdentists.co.nz/treatments/ | Treatments hub and sub-pages read; no X-ray price and no X-ray equipment mentioned anywhere on the site; none of the 32 sitemap pages gives a figure for this service; the only amounts are the $60 new-patient exam and the WINZ $300 emergency grant | 2026-09-24 |
| gmp2 | https://www.google.com/maps?cid=179950696904144853 | Google Maps place page read again automatically on 2026-09-10 (two-step /maps?cid= → /maps/preview/place): name, address, phone, rating, review count, star histogram, review dates and owner responses | 2026-09-10 |
| gm-replies | https://www.google.com/maps?cid=179950696904144853&hl=en | Histogram 1★ 2 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 42 of 46; the two 1-star reviews raise unrelated issues (repeated rescheduling calls in 2020; long-term orthodontic dissatisfaction in 2024) with no shared theme | 2026-09-24 |
| brandon-street-dentists-wellington-deepen | https://brandonstreetdentists.co.nz/our-wellington-dental-hygienists/ | Dental Hygienists page read in full: no price; none of the 32 sitemap pages gives a figure for this service; the only amounts are the $60 new-patient exam and the WINZ $300 emergency grant | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-2 | https://brandonstreetdentists.co.nz/crowns/ | Crowns page read in full: describes the treatment, no price; none of the 32 sitemap pages gives a figure for this service; the only amounts are the $60 new-patient exam and the WINZ $300 emergency grant | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-3 | https://brandonstreetdentists.co.nz/dental-implants/ | Dental Implants page read in full: no price; none of the 32 sitemap pages gives a figure for this service; the only amounts are the $60 new-patient exam and the WINZ $300 emergency grant | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-4 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Brandon%… | TripAdvisor's own typeahead search for "Brandon Street Dentists" returns no dental match | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-6 | https://brandonstreetdentists.co.nz/book-appointment/ | Dedicated "Book Appointment" page | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-7 | search:dental implants Wellington, New Zealand | Web search on 2026-09-24: results 1–9 were citydentists.co.nz, supremedentalconcepts.co.nz, wellingtonperiodontics.co.nz, wellingtonoralsurgery.co.nz, welloral.co.nz, wellingtondental.co.nz, wellingtondentist.co.nz, thorndondental.co.nz and redentklinik.com; the clinic’s site and name were not among them. | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-8 | search:emergency dentist Wellington, New Zealand | Web search on 2026-09-24: results 1–9 were supremedentalconcepts.co.nz (x4), thorndondental.co.nz (x2), emergencydentists.nz, peninsuladental.co.nz and whdental.co.nz; the AI overview named Newtown Dental, Thorndon Dental Surgery, Supreme Dental Concepts and Peninsula Dental; the clinic’s site and name were not among them. | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-9 | search:Wellington, New Zealand dental clinic for expats | Web search on 2026-09-24: results 1–9 were lumino.co.nz, expatfocus.com, healthpoint.co.nz, healthnz.govt.nz, supremedentalconcepts.co.nz, whatclinic.com, otago.ac.nz, wellingtondental.co.nz and mtwellingtondentalcentre.co.nz; the AI overview named the NZDA directory, Health New Zealand and "The Wellington Dental Practice"; the clinic’s site and name were not among them. | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-5 | https://www.google.com/maps?cid=179950696904144853&hl=en | Newest star-rated review rendered across all sort orders is dated 2025-04-04, over a year before today's re-read; review count unchanged at 46 | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-10 | https://www.google.com/maps?cid=179950696904144853&hl=en | 91% 5-star (not 100%) at base 46; review dates spread 2016-2025; accounts include established Local Guides (72, 17, 15, 12 reviews) | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-11 | https://brandonstreetdentists.co.nz/ | All 32 sitemap pages read; no social-platform link of any kind found, including TripAdvisor | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-12 | https://brandonstreetdentists.co.nz/treatments/ | Treatments hub lists crowns, veneers, bridge, implants, wisdom teeth, whitening, root canal, emergency and hygiene -- no orthodontics/braces/aligner page; the site mentions orthodontics only as not covered by the under-18 subsidy | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-13 | https://brandonstreetdentists.co.nz/crowns/ | "What You Should Know About Crowns -- Crowns can enhance both the appearance of your teeth..." | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-14 | https://brandonstreetdentists.co.nz/ | JSON-LD type "Dentist" (with PostalAddress, GeoCoordinates, OpeningHoursSpecification) found on all 32 sitemap pages | 2026-09-24 |
| brandon-street-dentists-wellington-deepen-15 | https://www.whatclinic.com/dentists/new-zealand/wellington | WhatClinic: its Wellington dentist listing (1 page, 1 clinic shown), checked against its profile sitemaps (78 dentist profiles in New Zealand; the 30 not shown in its Auckland, Christchurch, Hamilton and Wellington listings opened one by one) and the profile addresses built from the clinic's name (not found), have no profile for Brandon Street Dentists and none at 29 Brandon Street (checked 2026-10-01) | 2026-10-01 |
| brandon-street-dentists-wellington-platforms | https://www.dentaldepartures.com/ | Dental Departures: its clinic search does not recognise New Zealand as a location and lists no clinic there (checked 2026-10-01) | 2026-10-01 |
| brandon-street-dentists-wellington-platforms-2 | https://bookimed.com/clinics/country=new-zealand/ | Bookimed: its New Zealand clinic page has been removed (HTTP 410), and none of the 2,127 clinic pages in its clinic sitemap carries this clinic's name (checked 2026-10-01) | 2026-10-01 |
| brandon-street-dentists-wellington-platforms-3 | https://www.trustpilot.com/review/brandonstreetdentists.co.nz | Trustpilot: no company page for brandonstreetdentists.co.nz (checked 2026-10-01) | 2026-10-01 |
| brandon-street-dentists-wellington-presence | https://brandonstreetdentists.co.nz/ | The clinic's website, read 2026-10-02 (home page and contact or about pages): no link to a Facebook page | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Confirmed that WhatClinic's Wellington dentist catalogue (2 practices, read in full) does not list the clinic, and that TripAdvisor's own search has no profile for it. |
| 2026-09-24 | Corrected: other review-platform presence re-assessed on 2026-09-24 -- a Healthpoint directory entry is not a review platform, and no WhatClinic profile was found in the city catalogue, so presence is left unverified. |
| 2026-09-24 | Search visibility checked on 2026-09-24 for the three pending Wellington, New Zealand queries — "dental implants Wellington, New Zealand", "emergency dentist Wellington, New Zealand" and "Wellington, New Zealand dental clinic for expats": not present for "dental implants Wellington, New Zealand", "emergency dentist Wellington, New Zealand" and "Wellington, New Zealand dental clinic for expats". |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's full website (treatments, crowns, implants, veneers, hygienists, booking and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: subsidised dental care for under-18s; no orthodontic service on the site; a dedicated online booking page; procedures explained in plain language; no WhatsApp/LINE; structured business data (Dentist schema) on the site; a Healthpoint directory listing; no TripAdvisor listing. The newest review across every sort order is over a year old, so recency is recorded as older rather than recent. No recurring complaint theme (the two low reviews raise unrelated issues) and no signs of manipulated reviews. Cleaning, filling, crown, implant and X-ray prices are recorded as not published: only the previously recorded new-patient exam fee appears on the site. |
| 2026-09-11 | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2025-04-07. |
| 2026-09-10 | Checked by hand in a browser: Google place record opened in a browser — review count 46 and the full star histogram confirmed, owner responses counted, review recency left open with the reason recorded. |
| 2026-09-10 | The verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks. |
| 2026-09-10 | Initial data collection: clinic website (home, about-us), automated Google Maps lookup (place title mismatch “Capital Dental Brandon Street” disclosed), DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.