Changelog

Every data update, correction, and methodology change is logged here and in each clinic's own change history. The rating updates whenever the underlying public data changes.

DateSubjectChange
2026-10-16Methodology v1.4.2Clarified when dentist names count: a name published by the clinic counts when it lets a patient find the dentist in a professional register; a first name alone is not enough, nor is a first name with a patronymic where surnames are in use. Applied the same day to the clinics whose own channels name their dentists by first name only, which lose the points for dentist names. No other score changes.
2026-10-07Methodology v1.4.1Added a limit on re-checks made at a clinic's request: the next request from the same clinic about its own page is taken up no sooner than one month after the last re-check made at its request, which is dated in the clinic's change history; requests sent earlier are not processed. Corrections reported by anyone else are handled as before. No score changes.
2026-10-05Accent DentistsFacebook presence checked on 2026-10-05: the clinic's identified page has not posted since 2019-06-12 and has 9 reviews, while the clinic's website is live.
2026-10-05Newtown DentalFacebook presence checked on 2026-10-05: the clinic's own page is active (latest post 2025-12-24).
2026-10-02Accent DentistsReview-platform presence checked on 2026-10-02: no profile found on the platforms checked.
2026-10-02Accent DentistsRead the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: no business structured data.
2026-10-02Christchurch Boutique DentalReview-platform presence checked on 2026-10-02: no profile found on the platforms checked.
2026-10-02Fendalton Dental SurgeryReview-platform presence checked on 2026-10-02: no profile found on the platforms checked.
2026-10-02Fendalton Dental SurgeryRead the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present.
2026-10-02Greenhithe Dental BoutiqueReview-platform presence checked on 2026-10-02: no profile found on the platforms checked.
2026-10-02Greenhithe Dental BoutiqueRead the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present.
2026-10-02JDC Dental (Johnsonville Dental Centre)Read the clinic website in full on 2026-10-02: every page carries JSON-LD structured data; nothing on it addresses international or visiting patients.
2026-10-02Newtown DentalReview-platform presence checked on 2026-10-02: no profile found on the platforms checked.
2026-10-02Northmed Dental – NorthcoteReview-platform presence checked on 2026-10-02: no profile found on the platforms checked.
2026-10-01City Smile Dental – Anglesea StreetOther review platforms re-checked on 2026-10-01: the clinic has a Trustpilot page with recent patient reviews, so presence on other review platforms is now marked yes.
2026-09-30G&E Dental – HornbyThe clinic's site carries no Facebook link. The G&E Dental page, based in Hornby with this clinic's phone number, posts regularly. Recorded presence on Facebook.
2026-09-30JDC Dental (Johnsonville Dental Centre)Searched Facebook for the clinic by its full name with the city, by its brand with the country and by its phone number; none of the searches found a page of the clinic. Recorded absence from Facebook.
2026-09-30Smile Studio – Wellington CBDSearched Facebook for the clinic by its name with the city, by the group's name with the city and by its phone number; none of the searches found a page of the clinic, and its website links none. Recorded absence from Facebook.
2026-09-30Star DentalSearched Facebook for the clinic by its name with the city, by its name with the country and by its phone number; none of the searches found a page of the clinic, and its website links none. Recorded absence from Facebook.
2026-09-29Apex DentalChecked whether the clinic is listed on other review platforms: it is absent from WhatClinic's Auckland dentist catalogue, has no TripAdvisor listing, and neither its site nor its Google listing links a review platform.
2026-09-29Brandon Street DentistsConfirmed that WhatClinic's Wellington dentist catalogue (2 practices, read in full) does not list the clinic, and that TripAdvisor's own search has no profile for it.
2026-09-29G&E Dental – HornbyCorrected 2026-09-29: review recency within a year (newest review dated 2026-06-18).
2026-09-29Hamilton Dental Emergency CentreCorrected 2026-09-29: active Facebook presence now unverified: no Facebook search is on record, so the absence of a page is not established.
2026-09-29Hamilton Dental Emergency CentreConfirmed that WhatClinic's Hamilton dentist catalogue (3 practices, read in full) does not list the clinic, and that TripAdvisor's own search has no profile for it.
2026-09-29JDC Dental (Johnsonville Dental Centre)Read the clinic's services and contact pages: complimentary radiographs in the six-monthly programme, subsidised adolescent care (OHSA, age 13-18) and an urgent sore/broken-tooth consultation; every service is explained on one consolidated services page; the contact page offers only a general enquiry form and no WhatsApp or Line link. No TripAdvisor or WhatClinic profile found.
2026-09-29Pathway DentalConfirmed that WhatClinic's Christchurch dentist catalogue (8 practices, read in full) does not list the clinic, and that TripAdvisor's own search has no profile for it.
2026-09-29Relax DentalConfirmed that WhatClinic's Hamilton dentist catalogue (3 practices, read in full) does not list the clinic, and that TripAdvisor's own search has no profile for it.
2026-09-29River Road Dental CentreConfirmed that WhatClinic's Hamilton dentist catalogue (3 practices, read in full) does not list the clinic, and that TripAdvisor's own search has no profile for it.
2026-09-29Smile Studio – Wellington CBDConfirmed that WhatClinic's Wellington dentist catalogue (2 practices, read in full) does not list the clinic, and that TripAdvisor's own search has no profile for it.
2026-09-24Apex DentalRe-read on 2026-09-24: the clinic's full website (services, surgical extractions, booking, monthly offers and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: on-site X-ray equipment; free dental care for 13-18 year-olds; no implant treatment offered; an online booking page; procedures explained in plain language; no WhatsApp/LINE; a Healthpoint directory listing; no TripAdvisor listing. Two reviews describe the same pattern -- a discount voucher followed by a poor experience or unexpected upsell -- with no other signs of manipulated reviews. All five prices checked (cleaning, filling, crown, consultation, X-ray) are recorded as not published: the only figures found are inside a time-limited new-patient/student promotion, not standing prices.
2026-09-24Apex DentalCorrected: other review-platform presence re-assessed on 2026-09-24 -- a Healthpoint directory entry is not a review platform, and no WhatClinic profile was found in the city catalogue, so presence is left unverified.
2026-09-24Brandon Street DentistsRe-read on 2026-09-24: the clinic's full website (treatments, crowns, implants, veneers, hygienists, booking and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: subsidised dental care for under-18s; no orthodontic service on the site; a dedicated online booking page; procedures explained in plain language; no WhatsApp/LINE; structured business data (Dentist schema) on the site; a Healthpoint directory listing; no TripAdvisor listing. The newest review across every sort order is over a year old, so recency is recorded as older rather than recent. No recurring complaint theme (the two low reviews raise unrelated issues) and no signs of manipulated reviews. Cleaning, filling, crown, implant and X-ray prices are recorded as not published: only the previously recorded new-patient exam fee appears on the site.
2026-09-24Brandon Street DentistsSearch visibility checked on 2026-09-24 for the three pending Wellington, New Zealand queries — "dental implants Wellington, New Zealand", "emergency dentist Wellington, New Zealand" and "Wellington, New Zealand dental clinic for expats": not present for "dental implants Wellington, New Zealand", "emergency dentist Wellington, New Zealand" and "Wellington, New Zealand dental clinic for expats".
2026-09-24Brandon Street DentistsCorrected: other review-platform presence re-assessed on 2026-09-24 -- a Healthpoint directory entry is not a review platform, and no WhatClinic profile was found in the city catalogue, so presence is left unverified.
2026-09-24City Smile Dental – Anglesea StreetRe-read on 2026-09-24: the clinic's full website (technology, CBCT, implants, orthodontics, extractions, crowns, fillings, hygiene, examination, booking and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: digital OPG X-ray and CBCT/cone-beam imaging on a dedicated equipment page; implant, orthodontic and surgical extraction/gum-surgery treatment offered; subsidised treatment for under-18s; an online booking page; procedures explained in plain language; no WhatsApp/LINE; no qualifying structured business data on the site; no TripAdvisor listing; and no Healthpoint listing for this specific branch (Healthpoint lists only the brand's Victoria Street location). Two reviews independently describe unexpected or excessive charges; otherwise no signs of manipulated reviews. Cleaning, consultation and X-ray prices are recorded as not published; the crown, filling and implant pages quote general cost ranges rather than the clinic's own fees, so those three were left open.
2026-09-24City Smile Dental – Anglesea StreetSearch visibility checked on 2026-09-24 for the four pending Hamilton, New Zealand queries — "English speaking dentist Hamilton, New Zealand", "dental implants Hamilton, New Zealand", "emergency dentist Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats": present for "dental implants Hamilton, New Zealand" and "emergency dentist Hamilton, New Zealand"; not present for "English speaking dentist Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats".
2026-09-24City Smile Dental – Anglesea StreetCorrected: other review-platform presence re-assessed on 2026-09-24 -- no profile on WhatClinic (Hamilton catalogue) or TripAdvisor; Healthpoint, a directory without reviews, is no longer used for this check.
2026-09-24City Smile Dental – Anglesea StreetFilling, crown and implant prices recorded on 2026-09-24 as not published: those pages give general or national cost ranges, not the clinic's own fees.
2026-09-24G&E Dental – HornbyRe-read on 2026-09-24: the clinic's full website (services, implants, root canal, veneers, crowns, wisdom teeth, FAQ, free dental care and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: on-site X-ray equipment; free care for teenagers under the government scheme; no orthodontic treatment offered; a persistent online booking button; procedures explained in plain language; no WhatsApp/LINE; LocalBusiness structured data on the site; a Healthpoint directory listing under this branch's exact address; no TripAdvisor listing. Two reviews independently describe dismissive or rude staff treatment; otherwise no signs of manipulated reviews. All price criteria (cleaning, filling, crown, implant, consultation, X-ray) are recorded as not published: no page carries a figure.
2026-09-24G&E Dental – HornbyCorrected: other review-platform presence re-assessed on 2026-09-24 -- confirmed by the clinic's WhatClinic profile; a Healthpoint directory entry is not a review platform and no longer counts.
2026-09-24Hamilton Dental CentreRe-read on 2026-09-24: the clinic's full website (crowns, cleaning, fillings, implants, diagnostics & prevention, appointment-request and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: a published teeth-cleaning price ($190); digital X-ray technology documented; an online appointment-request page; procedures explained in an FAQ format; no WhatsApp/LINE; structured business data on the site; a Healthpoint directory listing; no TripAdvisor listing. Three reviews independently warn of unnecessary or costly recommended procedures; no other signs of manipulated reviews. Filling, crown, implant, consultation and X-ray prices remain not published: the crowns page states only a general New Zealand market-average range, not the clinic's own price.
2026-09-24Hamilton Dental CentreSearch visibility checked on 2026-09-24 for the four pending Hamilton, New Zealand queries — "English speaking dentist Hamilton, New Zealand", "dental implants Hamilton, New Zealand", "emergency dentist Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats": present for "English speaking dentist Hamilton, New Zealand", "dental implants Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats"; not present for "emergency dentist Hamilton, New Zealand".
2026-09-24Hamilton Dental CentreCorrected: other review-platform presence re-assessed on 2026-09-24 -- confirmed by the clinic's WhatClinic profile; a Healthpoint directory entry is not a review platform and no longer counts.
2026-09-24Hamilton Dental Emergency CentreRe-read on 2026-09-24: the clinic's full website (services, wisdom teeth, IV sedation, contact and blog pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: X-ray use documented before extractions; the lead dentist's own postgraduate training in paediatric dentistry and content on sedating child patients; no orthodontic treatment offered; an online enquiry/booking form; procedures explained in plain language, addressing common patient concerns; no WhatsApp/LINE; structured business data on the site; a Healthpoint directory listing; no TripAdvisor listing. No signs of manipulated reviews; about 9% of ratings are 1-2 stars and two of the readable low reviews describe rough or painful treatment, so recurring complaints were left open. All six prices checked (cleaning, filling, crown, implant, consultation, X-ray) are recorded as not published: no service page carries a figure.
2026-09-24Hamilton Dental Emergency CentreSearch visibility checked on 2026-09-24 for the four pending Hamilton, New Zealand queries — "English speaking dentist Hamilton, New Zealand", "dental implants Hamilton, New Zealand", "emergency dentist Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats": present for "emergency dentist Hamilton, New Zealand"; not present for "English speaking dentist Hamilton, New Zealand", "dental implants Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats".
2026-09-24Hamilton Dental Emergency CentreCorrected: other review-platform presence re-assessed on 2026-09-24 -- a Healthpoint directory entry is not a review platform, and no WhatClinic profile was found in the city catalogue, so presence is left unverified.
2026-09-24Hamilton Dental Emergency CentreCorrected on 2026-09-24: two readable low reviews independently describe rough, painful treatment, so recurring complaints are recorded.
2026-09-24JDC Dental (Johnsonville Dental Centre)Re-read on 2026-09-24: the clinic's Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: a Healthpoint directory listing under the clinic's address. No recurring complaint theme and no signs of manipulated reviews. The clinic's own website showed a bot-verification page on every page tried on this date, so website-dependent facts (equipment, service pages, contact channels, structured data) were not re-verified and are unchanged from the last reading.
2026-09-24JDC Dental (Johnsonville Dental Centre)Search visibility checked on 2026-09-24 for the three pending Wellington, New Zealand queries — "dental implants Wellington, New Zealand", "emergency dentist Wellington, New Zealand" and "Wellington, New Zealand dental clinic for expats": not present for "dental implants Wellington, New Zealand", "emergency dentist Wellington, New Zealand" and "Wellington, New Zealand dental clinic for expats".
2026-09-24JDC Dental (Johnsonville Dental Centre)Corrected: other review-platform presence re-assessed on 2026-09-24 -- a Healthpoint directory entry is not a review platform, and no WhatClinic profile was found in the city catalogue, so presence is left unverified.
2026-09-24Pathway DentalRe-read on 2026-09-24: the clinic's full website, including the price-bearing pages not read at the previous check (crowns and bridges, dental implants, fillings, teeth cleaning, exam and consultation, payment and finance, promotions), plus its Google listing (newest, lowest and default review views), Healthpoint and TripAdvisor. Recorded: named-staff team photos on the clinic's own domain; on-site X-ray equipment; invisible-aligner orthodontic treatment; an online appointment-request form; procedures explained in plain language; no WhatsApp/LINE; a Healthpoint directory listing; no TripAdvisor listing. All price criteria (cleaning, filling, crown, implant, consultation, X-ray) are recorded as not published: the only figure found across every service and payment page is a promotional exam-and-X-ray bundle, not a standing price for any service. No recurring complaint theme or manipulation signs in the reviews.
2026-09-24Pathway DentalCorrected: other review-platform presence re-assessed on 2026-09-24 -- a Healthpoint directory entry is not a review platform, and no WhatClinic profile was found in the city catalogue, so presence is left unverified.
2026-09-24Relax DentalRe-read on 2026-09-24: the clinic's website (pricing, FAQ, root canal, contact and homepage/blog content) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: X-rays documented as part of the standard exam; dental care for adults and children; an online enquiry option; procedures explained with their reasons, not just named; no WhatsApp/LINE; structured business data on the site; a Healthpoint directory listing; no TripAdvisor listing. Several low reviews describe problems after treatment; otherwise no signs of manipulated reviews. Corrected: the FAQ page publishes a crown price range ($1400-$1500), previously recorded as not published.
2026-09-24Relax DentalSearch visibility checked on 2026-09-24 for the four pending Hamilton, New Zealand queries — "English speaking dentist Hamilton, New Zealand", "dental implants Hamilton, New Zealand", "emergency dentist Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats": present for "dental implants Hamilton, New Zealand"; not present for "English speaking dentist Hamilton, New Zealand", "emergency dentist Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats".
2026-09-24Relax DentalCorrected: other review-platform presence re-assessed on 2026-09-24 -- a Healthpoint directory entry is not a review platform, and no WhatClinic profile was found in the city catalogue, so presence is left unverified.
2026-09-24River Road Dental CentreRe-read on 2026-09-24: the clinic's website (services hub, crowns, fillings, implants, oral hygiene, extractions and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: an online booking button and contact form; procedures explained in plain language; no WhatsApp/LINE; no qualifying structured business data on the site; a Healthpoint directory listing; no TripAdvisor listing. Reviews across several years describe rude or dismissive staff, both at reception and from a named dentist. All six prices checked (cleaning, filling, crown, implant, consultation, X-ray) are recorded as not published: the site's service pages carry no figures, and a reviewer's account of a verbal quote is not a published price.
2026-09-24River Road Dental CentreSearch visibility checked on 2026-09-24 for the four pending Hamilton, New Zealand queries — "English speaking dentist Hamilton, New Zealand", "dental implants Hamilton, New Zealand", "emergency dentist Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats": not present for "English speaking dentist Hamilton, New Zealand", "dental implants Hamilton, New Zealand", "emergency dentist Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats".
2026-09-24River Road Dental CentreCorrected: other review-platform presence re-assessed on 2026-09-24 -- a Healthpoint directory entry is not a review platform, and no WhatClinic profile was found in the city catalogue, so presence is left unverified.
2026-09-24Royal Oak Dental CentreRe-read on 2026-09-24: the clinic's full website (services, team, contact and payments pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: on-site x-ray equipment documented; free dental care for teenagers (13-18) under the government scheme; no orthodontic treatment in the service list; emergency care documented; no WhatsApp/LINE; an online enquiry/booking form; procedures explained in plain language; structured business data on the site; a Healthpoint directory listing; no TripAdvisor listing. Two reviews describe a poor experience with the same staff member; otherwise no signs of manipulated reviews. Still unverified: CBCT/3D imaging and documented experience with international patients were not found on the site.
2026-09-24Royal Oak Dental CentreCorrected: other review-platform presence re-assessed on 2026-09-24 -- confirmed by the clinic's WhatClinic profile; a Healthpoint directory entry is not a review platform and no longer counts.
2026-09-24Smile Studio – Wellington CBDRe-read on 2026-09-24: the clinic's full website (new patients, general dentistry, implants, hygienist and contact pages) and its Google listing (default review view; the listing carries a perfect 5-star histogram at base 63), plus Healthpoint and TripAdvisor. Recorded: X-ray use documented on the implants page; an online booking button and contact form; procedures explained by their purpose, not just named; no WhatsApp/LINE; structured business data on the site; a Healthpoint directory listing under the clinic's registered name (Smile Design Dental Group); no TripAdvisor listing. All six prices checked (cleaning, filling, crown, implant, consultation, X-ray) are recorded as not published: the site treats cost as something discussed at the first visit, with no published figures.
2026-09-24Smile Studio – Wellington CBDSearch visibility checked on 2026-09-24 for the three pending Wellington, New Zealand queries — "dental implants Wellington, New Zealand", "emergency dentist Wellington, New Zealand" and "Wellington, New Zealand dental clinic for expats": not present for "dental implants Wellington, New Zealand", "emergency dentist Wellington, New Zealand" and "Wellington, New Zealand dental clinic for expats".
2026-09-24Smile Studio – Wellington CBDCorrected: other review-platform presence re-assessed on 2026-09-24 -- a Healthpoint directory entry is not a review platform, and no WhatClinic profile was found in the city catalogue, so presence is left unverified.
2026-09-24Smile Studio – Wellington CBDCorrected on 2026-09-24: the new-patients page documents CBCT scans as part of the imaging a first examination may need.
2026-09-24Star DentalRe-read on 2026-09-24: the clinic's full website (services, cosmetic dentistry, family dentistry, root canal, offer and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: panoramic X-ray equipment; Invisalign orthodontic treatment; round-the-clock emergency care documented; an online booking portal; procedures explained in plain language; the regular cleaning price ($170) stated on the site; no WhatsApp/LINE; no qualifying structured business data on the site; no listing found on Healthpoint or TripAdvisor. No recurring complaint theme or manipulation signs in the reviews. No crown price is published; filling, consultation and X-ray figures appear only on promotional pages and were left open. Still unverified: a Facebook page and a WhatClinic listing.
2026-09-24Star DentalCorrected: other review-platform presence re-assessed on 2026-09-24 -- no profile on WhatClinic (Auckland catalogue) or TripAdvisor; Healthpoint, a directory without reviews, is no longer used for this check.
2026-09-24Star DentalCorrected on 2026-09-24 after a further read of the offer pages: the site's stated regular prices (cleaning $170, filling around $240, gum treatment $220, deep cleaning $880) and its implant range make a published price list; CBCT imaging is offered with the implant consultation; X-rays are priced only at a time-limited promotional rate.
2026-09-24Sydenham Dental CentreRe-read on 2026-09-24: the clinic's full website (all 33 pages, including root canal, crowns, implants, hygienist, booking and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: dental care for children aged 18 and under documented on a team profile; no orthodontic treatment in the service list; an online appointment-request form; procedures explained in plain language; no WhatsApp/LINE; structured business data on the site; a Healthpoint directory listing; no TripAdvisor listing. Three reviews describe the same pattern of fillings patients felt were unnecessary; otherwise no signs of manipulated reviews. Cleaning, filling, crown and implant prices are recorded as not published: none of the dedicated service pages carries a figure.
2026-09-24Sydenham Dental CentreCorrected: other review-platform presence re-assessed on 2026-09-24 -- confirmed by the clinic's WhatClinic profile; a Healthpoint directory entry is not a review platform and no longer counts.
2026-09-24Wellington DentistsRe-read on 2026-09-24: the clinic's full website (implants, crowns, fillings, hygienists, root canal, aligners, paediatric dentistry, finance, discount and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: price indications for hygiene visits, fillings, crowns and implants; X-ray use documented for diagnosis; clear-aligner orthodontics offered; emergency dentistry documented as a service; an external online booking portal; procedures explained in plain language; no WhatsApp/LINE; no qualifying structured business data on the site; no TripAdvisor listing; no Healthpoint listing for this address. No signs of manipulated reviews. Corrected: the site publishes price indications for more than ten treatments, previously recorded as not published. Still open: consultation and X-ray prices (quoted only within student and corporate check-up deals) and whether complaints recur.
2026-09-24Wellington DentistsSearch visibility checked on 2026-09-24 for the three pending Wellington, New Zealand queries — "dental implants Wellington, New Zealand", "emergency dentist Wellington, New Zealand" and "Wellington, New Zealand dental clinic for expats": present for "dental implants Wellington, New Zealand"; not present for "emergency dentist Wellington, New Zealand" and "Wellington, New Zealand dental clinic for expats".
2026-09-24Wellington DentistsCorrected: other review-platform presence re-assessed on 2026-09-24 -- the clinic has a WhatClinic profile at its Willis Street address, previously recorded as not listed.
2026-09-24Wellington DentistsCorrected on 2026-09-24: check-ups including X-rays are priced as standing student ($40) and corporate ($79) rates; two readable reviews describe dismissive treatment by a dentist, so recurring complaints are recorded.
2026-09-11Apex DentalOpening hours corrected: the weekend and Wednesday rows the clinic publishes say “Open by appointments”, and by-appointment cover is not counted as a published evening or weekend surgery; the regular published rows end at 5:30pm on weekdays. Its Google Business profile publishes no hours.
2026-09-11Apex DentalRechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-07-14.
2026-09-11Brandon Street DentistsRechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2025-04-07.
2026-09-11Fendalton Dental SurgeryTwo decisions on this card. The practice is now named as it names itself: its street sign reads “Fendalton Dental Surgery”, so do the titles of its team and dentist pages, and the name carried here before — “Fendalton Dental Care” — appears on none of the eleven pages of its own site read today, nor on its sign, nor on its Google listing. And all four of its dentist pages were read: two of the four publish a qualification (a University of Otago Master’s endorsed in aesthetic dentistry, and a BSc with a BDS from the same university), which is what the specializations criterion now rests on instead of the practice’s service pages; the other two publish roles and personal statements, and those are recorded as no qualification rather than as one.
2026-09-11Hamilton Dental CentreRechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 4 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-08-19.
2026-09-11JDC Dental (Johnsonville Dental Centre)Opening hours settled from the clinic’s own Google Business profile, which publishes a full five-day week with both weekend days closed; the criterion had been left unanswered because the clinic’s website publishes no hours.
2026-09-11Relax DentalRechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-05-20.
2026-09-11Sydenham Dental CentreRechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-08-26.
2026-09-10Accent DentistsInitial data collection: clinic website, automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10Accent DentistsThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Accent DentistsChecked by hand in a browser: clinic-photo page opened in a real browser; the eight reviews rendered on the Google place page read for manipulation signals; recurring-complaints cleared from the star histogram.
2026-09-10Apex DentalInitial data collection: clinic website (home, about, emergency), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10Apex DentalThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Apex DentalChecked by hand in a browser: the Google place record that returned nothing to the automated route was opened in a browser (96 reviews, full histogram, review dates, owner responses); the clinic’s own Facebook page was found by page search; website imagery judged stock.
2026-09-10Brandon Street DentistsInitial data collection: clinic website (home, about-us), automated Google Maps lookup (place title mismatch “Capital Dental Brandon Street” disclosed), DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10Brandon Street DentistsThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Brandon Street DentistsChecked by hand in a browser: Google place record opened in a browser — review count 46 and the full star histogram confirmed, owner responses counted, review recency left open with the reason recorded.
2026-09-10Christchurch Boutique DentalInitial data collection: clinic website (home, team, pricing), automated Google Maps lookup (disambiguated from an initial two-candidate match via a precise street-address query), DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10Christchurch Boutique DentalThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Christchurch Boutique DentalChecked by hand in a browser: team page read live — the third dentist’s full surname (Sha) and every clinician’s qualifications and interests recorded, individual provider photographs confirmed.
2026-09-10City Smile Dental – Anglesea StreetInitial data collection: clinic website (home, team, treatments), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries (four of five queries off-target due to Hamilton, ON/OH/Bermuda namesakes).
2026-09-10City Smile Dental – Anglesea StreetThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10City Smile Dental – Anglesea StreetChecked by hand in a browser: team page read live (per-person photographs published, but no qualifications for any dentist) and the Facebook page confirmed as the Anglesea Street branch’s own, active channel.
2026-09-10Fendalton Dental SurgeryInitial data collection: clinic website (home, team, prices), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10Fendalton Dental SurgeryThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Fendalton Dental SurgeryChecked by hand in a browser: the JS-only dentist pages opened in a real browser; the practice’s street signage photographed on its own site reads “Fendalton Dental Surgery”; no degrees are published for the dentists.
2026-09-10G&E Dental – HornbyInitial data collection: clinic website (home, team, after-hours), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10G&E Dental – HornbyThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10G&E Dental – HornbyChecked by hand in a browser: team page read live (per-clinician photographs and degrees), and the ranking directory-detail page opened and found to be a group-level template.
2026-09-10Greenhithe Dental BoutiqueInitial data collection: clinic website (home, team, fee guide), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10Greenhithe Dental BoutiqueThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Hamilton Dental CentreInitial data collection: clinic website (home), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries (four of five queries off-target due to Hamilton, ON/OH/Bermuda namesakes).
2026-09-10Hamilton Dental CentreThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Hamilton Dental CentreChecked by hand in a browser: the Google place record that returned nothing to the automated route was opened in a browser (255 reviews, full histogram, review dates, owner responses); opening hours and the principal’s photograph confirmed.
2026-09-10Hamilton Dental Emergency CentreInitial data collection: clinic website (home, about-us), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries (four of five queries off-target due to Hamilton, ON/OH/Bermuda namesakes).
2026-09-10Hamilton Dental Emergency CentreThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Hamilton Dental Emergency CentreChecked by hand in a browser: the services page that would not load for the verification pass was read in a browser (full treatment list, in-practice photographs, the principal’s training); the absence of a clinic Facebook page confirmed by page search.
2026-09-10JDC Dental (Johnsonville Dental Centre)Initial data collection: clinic website (home, about), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10JDC Dental (Johnsonville Dental Centre)The verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10JDC Dental (Johnsonville Dental Centre)Checked by hand in a browser: the site, which blocks automated requests, opened in a real browser — team qualifications and languages, the full service list, and the clinic’s published fee schedule (eighteen priced services) read; imagery judged stock.
2026-09-10Newtown DentalInitial data collection: clinic website (home, pricing, IV sedation FAQ), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries (implants/expats queries found off-target due to Wellington, FL/CO namesakes).
2026-09-10Newtown DentalThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Northmed Dental – NorthcoteInitial data collection: clinic website (home, Dr Wang bio, sedation), automated Google Maps lookup (Northcote-specific query to resolve the three-branch listing), DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10Northmed Dental – NorthcoteThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Northmed Dental – NorthcoteChecked by hand in a browser: branch phone resolved to the website number (header, branch page and schema.org against the Google Business field), Google place reputation block read live, Northcote gallery inspected, Dr Celine added and Dr Dima Al-Sheikh excluded as an Otahuhu clinician.
2026-09-10Pathway DentalInitial data collection: clinic website (home, team), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10Pathway DentalThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Relax DentalInitial data collection: clinic website (home), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries (four of five queries off-target due to Hamilton, ON/OH/Bermuda namesakes). Selected as a directly reachable replacement after Victoria Dentists and Tulip Dental returned managed-challenge pages to automated requests.
2026-09-10Relax DentalThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Relax DentalChecked by hand in a browser: the Google place record opened in a browser — the 60-review count and full histogram confirmed, and the review recency that the verification pass had to clear (Business-Post trap) re-established from the star-rated reviews themselves; website imagery judged stock.
2026-09-10River Road Dental CentreInitial data collection: clinic website (home, team), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries (four of five queries off-target due to Hamilton, ON/OH/Bermuda namesakes).
2026-09-10River Road Dental CentreThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10River Road Dental CentreChecked by hand in a browser: review recency re-checked on the place page and confirmed at within-the-year, opening hours read from the same page, premises photography confirmed on the clinic’s about page.
2026-09-10Royal Oak Dental CentreInitial data collection: clinic website (home, team, services, payments), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10Royal Oak Dental CentreThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Smile Studio – Wellington CBDInitial data collection: clinic website (home, team), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries (three queries found off-target due to Wellington, FL/CO namesakes).
2026-09-10Smile Studio – Wellington CBDThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Smile Studio – Wellington CBDChecked by hand in a browser: opening hours read from the clinic’s own Google place page, the eight reviews shown checked for manipulation, team page read live (fourth dentist added, qualifications recorded, staff photographs confirmed).
2026-09-10Star DentalInitial data collection: clinic website (home, doctors, implants), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10Star DentalThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Star DentalChecked by hand in a browser: opening hours confirmed on the clinic’s own Google place page (Saturday opening), team page photographs and Dr Ha Eun Cho’s full name and qualification read live.
2026-09-10Sydenham Dental CentreInitial data collection: clinic website (home, team), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries.
2026-09-10Sydenham Dental CentreThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Sydenham Dental CentreChecked by hand in a browser: the Google place record that returned nothing to the automated route was opened in a browser (204 reviews, full histogram, review dates and owner responses); the team page resolved the two staff the site names only by first name — both are dental assistants, not dentists — and supplied every clinician’s degree.
2026-09-10Wellington DentistsInitial data collection: clinic website (home, about), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries (three queries found off-target due to Wellington, FL/CO/ON namesakes).
2026-09-10Wellington DentistsThe verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-07Methodology v1.4.0Narrowed the "Opaque or bait pricing" red flag to what its published definition describes. Until now the flag was applied automatically to every clinic that does not publish a price list — a harsher statement than the evidence supports, since the catalogue defines the flag as complaints about final bills materially exceeding quoted prices, or advertised prices that are not honoured. Not publishing prices is already scored: it costs the clinic points in the price transparency category, and it is not, on its own, evidence of bait pricing. The automatic rule is removed, so the flag and its 2-point penalty come off about 1,300 clinic pages across the index; no clinic gains a flag, and no weight, severity or other scoring rule changed. The flag can still be recorded against a clinic by hand with cited sources, and about 210 clinics carry such an entry today; we are reviewing those entries in a follow-up pass, because some of them were also written for nothing more than an unpublished price list.
2026-09-03Methodology v1.3.1Clarified that the publication criteria refer to the clinic’s own channels: a service list, the names of the dentists and a price list count when the clinic itself publishes them (its website, its social profiles or its own Google Business profile) — registers, directories and review sites do not, and a time-limited promotional offer is not a price list. Added a third state for a dentist’s licence, "checked, not found in the public register": a dentist we searched for in the national register and did not find is now recorded as checked-but-unverified with the date of the check, instead of being shown either as "not checked yet" or as the "not published" red flag. Neither change alters any weight or penalty; the red-flag rule still fires only on a verified negative. Also corrected the wording of the penalty note under the ranking table, which rendered as "20−" in right-to-left dictionaries.
2026-08-25Methodology v1.3.0Corrected how the two licensing red flags are applied ("Clinic operating licence not published" and "Dentists / their licences not listed"). Previously they were applied whenever licensing data was absent from our records, which treated unchecked data as a negative finding — contrary to the methodology's own rule that unverified data is a fact about our coverage, not about the clinic. Both flags now apply only where we have verified that the information is not published. Manual licensing flags that rested on unverified data were removed from the affected clinics. No other scoring rules changed; most scores rise because the incorrect penalty is removed.
2026-08-23Methodology v1.2.0Added an informational "Sedation & general anaesthesia" availability field to every clinic and a new "Sleep Dentistry (Sedation / GA)" list, for patients who cannot tolerate — or would rather not be awake for — treatment. This field is informational and does not change any transparency score.
2026-07-08Methodology v1.1.0Added licensing transparency: clinics are now penalised when they do not publish their operating licence, or do not list their dentists together with their professional licence numbers. Each clinic page now shows a Licensing & Credentials section.
2026-07-03Methodology v1.0.0Initial public methodology.