City Smile Dental – Anglesea Street

According to our open methodology, this clinic scored 64.4/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #13 of 21 ranked clinics · Last checked: 24 September 2026

64.4/100

Positions by Rating Profile

  • Overall Transparency & Trust#1364.4/100
  • Best for Expats#1263.3/100
  • Best for Dental Implants#1262/100
  • Best for Emergency Dental Care#769.5/100
  • Best Price Transparency#1743.1/100
  • Best English-speaking Clinics#1466.7/100
  • Best for Families / Children#870.4/100
  • Sleep Dentistry (GA / deep sedation)not ranked

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

  • ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The clinic’s own sedation page describes medication “to put patients into a relaxed state” and IV sedation that “usually takes a few minutes or less to start the dental procedure”; no general anaesthesia or deep sedation is documented. [s4]

See all clinics offering sleep dentistry →

Summary

Anglesea Street branch of City Smile Dental (two Hamilton clinics: Anglesea Street and Victoria Street), positioned on affordability, with a four-dentist named team, a dedicated treatments page and Saturday opening.

Strengths

  • Information Transparency: 18 of 20 points.
  • Reputation & Reviews: 16 of 20 points.
  • Medical Infrastructure: 13 of 15 points.
  • No red flags identified in public sources.

Weaknesses

  • Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

18 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓ Has a working website [s1] 4/4
✓ Dentist names listed Our Team page names Dr. Avi Prasad, Dr. Ming Yap, Dr. Bahi Loganathan and Dr. Sachin Sood. [s2] 3/3
✗ Dentist specializations listed The team page names every clinician but states only a role beside each — “Dentist”, “Hygienist”, “Dental Assistant” — with no degree, university or clinical specialisation for any of the four dentists, and there are no individual profile pages. [s2] 0/2
✓ Real clinic photos The team page publishes an individual photograph for each of the eleven named staff, each file named after the person it shows. [s2] 2/2
✓ Service list published Dedicated Dental Treatments page. [s3] 3/3
✓ Clear contact details [s1] [gmp1] 2/2
✓ English website version [s1] 2/2
✓ Address and map published [s1] [gmp1] 2/2

Price Transparency

0 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✗ Prices or price ranges published Homepage advertises “interest-free payments… between $300–$800” as a finance-plan range, not itemised service prices; the dedicated treatments page was checked and carries no prices either. [s1] 0/3
✗ Cleaning price listed Dental Hygiene page has no price [city-smile-dental-anglesea-street-hamilton-deepen] 0/2
✗ Filling price listed Corrected wording: the page cites a generic national cost range, not the clinic's own price [city-smile-dental-anglesea-street-hamilton-deepen-6] 0/2
✗ Crown price listed Corrected wording: the page cites a general cost range, not the clinic's own price [city-smile-dental-anglesea-street-hamilton-deepen-13] 0/2
✗ Implant price listed Corrected wording: the page cites a general cost range, not the clinic's own price [city-smile-dental-anglesea-street-hamilton-deepen-7] 0/2
✗ Consultation price listed Examination page has no price [city-smile-dental-anglesea-street-hamilton-deepen-2] 0/2
✗ X-ray / imaging price listed No X-ray price on any checked page [city-smile-dental-anglesea-street-hamilton-deepen-3] 0/2

Reputation & Reviews

16 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

◐ Google rating (Bayesian-adjusted) Automated Google Maps place lookup, re-read today; star histogram 1★ 23 / 2★ 1 / 3★ 2 / 4★ 14 / 5★ 317 = 357 reviews. [gmp1] [gmp2] 5/6
◐ Google review volume Read today from the clinic’s own Google place record — listed there as “City Smile Dental - Anglesea St Dentist Hamilton” (the first pass returned no count). [gmp2] 2.5/3
✓ Review recency Newest review rendered on the place page is a month old (further reviews at 2, 4 and 6 months). Only star-rated first-person reviews were counted: owner replies and Google Business Posts render in the same record with their own age stamp and were excluded. [gmp2] 3/3
✓ Clinic responds to reviews Three of the seven star-rated reviews rendered on the clinic’s Google place page carry a dated owner response (owner replies and Business Posts excluded from the denominator). [gmp2] 2/2
✗ No recurring complaints Two readable low reviews independently describe unexpected or excessive charges [city-smile-dental-anglesea-street-hamilton-deepen-4] 0/2
✓ No suspicious review patterns No manipulation signals found [city-smile-dental-anglesea-street-hamilton-deepen-19] 2/2
✓ Active Facebook presence The practice keeps an active Facebook page (facebook.com/CitySmileCentre, 552 followers) which publishes this branch’s address, 487D Ground Floor Anglesea Street, Hamilton, together with photographs of that shopfront, and which posted most recently in the past fortnight. Read in a browser on 2026-09-10. [s1] 1/1
✗ TripAdvisor presence No TripAdvisor listing found; site and GBP do not link one [city-smile-dental-anglesea-street-hamilton-deepen-5] [city-smile-dental-anglesea-street-hamilton-deepen-20] 0/0.5
✓ Other review platforms Listed on Trustpilot under its website citysmiledental.co.nz: 4 reviews, 2 in the last 12 months, naming Dr Sachin Sood of this clinic (checked 2026-10-01). [city-smile-dental-anglesea-street-hamilton-platforms] 0.5/0.5

Medical Infrastructure

13 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

✓ On-site X-ray Dedicated imaging-technology page documents digital X-ray (OPG) [city-smile-dental-anglesea-street-hamilton-deepen-21] 2/2
✓ CBCT (3D imaging) Dedicated CBCT page documents cone-beam CT imaging [city-smile-dental-anglesea-street-hamilton-deepen-22] 2/2
✓ Implantology Dedicated Dental Implants service page [city-smile-dental-anglesea-street-hamilton-deepen-23] 2/2
✓ Orthodontics Dedicated accelerated-orthodontics service page [city-smile-dental-anglesea-street-hamilton-deepen-8] 2/2
✓ Oral surgery Dedicated extractions and gum-surgery service pages [city-smile-dental-anglesea-street-hamilton-deepen-9] 2/2
✓ Pediatric dentistry Clinic documents subsidised treatment for under-18s and complete family dentistry [city-smile-dental-anglesea-street-hamilton-deepen-10] 1.5/1.5
✓ Emergency care Site tagline: “Affordable Emergency & Cosmetic Dentists Hamilton”. [s1] 1.5/1.5
? Works with international patients 0/2

Communication & Service

6.5 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

✗ WhatsApp / LINE available Contact page fully read; phone/text and a contact form only [city-smile-dental-anglesea-street-hamilton-deepen-11] 0/2
? Response speed 0/1.5
✓ English spoken [s1] 2.5/2.5
✓ Pre-visit consultation possible Dedicated online booking page with a contact form [city-smile-dental-anglesea-street-hamilton-deepen-12] 1.5/1.5
✓ Clear service explanations Service pages explain what each procedure is, not just its name [city-smile-dental-anglesea-street-hamilton-deepen-24] 1/1
✓ Convenient opening hours Site-wide footer, Anglesea clinic: “Mon – Fri: 8.00am to 6.00pm, Saturday: 8.00am to 3.00pm, Sunday: By Appointment” — weekend opening published on the clinic’s own channel. [s4] 1.5/1.5

AI & Search Visibility

4.5 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist New Zealand", "English speaking dentist New Zealand", "dental implants New Zealand", "emergency dentist New Zealand", "New Zealand dental clinic for expats".

✓ Mentioned for: best dentist New Zealand Named #4 (of 5) in top5.nz’s “Top 5 Dentists in Hamilton” list, and again recommended on Reddit r/thetron, both within the SERP for “best dentist Hamilton New Zealand”. [av1] 1/1
✗ Mentioned for: English speaking dentist New Zealand Not present in the top web results for "English speaking dentist Hamilton, New Zealand" on 2026-09-24. [city-smile-dental-anglesea-street-hamilton-deepen-14] 0/1
✓ Mentioned for: dental implants New Zealand Clinic’s own site ranks 6th in the top web results for "dental implants Hamilton, New Zealand" on 2026-09-24; also named directly in the AI-generated overview. [city-smile-dental-anglesea-street-hamilton-deepen-15] 1/1
✓ Mentioned for: emergency dentist New Zealand The clinic's emergency site ranks 2nd and the clinic is named in the AI-generated overview for "emergency dentist Hamilton, New Zealand" on 2026-09-24. [city-smile-dental-anglesea-street-hamilton-deepen-16] 1/1
✗ Mentioned for: New Zealand dental clinic for expats Not present in the top web results for "Hamilton, New Zealand dental clinic for expats" on 2026-09-24. [city-smile-dental-anglesea-street-hamilton-deepen-17] 0/1
✗ Structured data on website No business-entity schema found sitewide [s1] 0/1.5
? Google indexing quality 0/2
✓ Dedicated service pages [s3] 1.5/1.5

Ranking leaders in AI answers

The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.

  1. #1Wellington Dentists50.4 of 100View report →
  2. #2Greenhithe Dental Boutique19.1 of 100View report →
  3. #2Christchurch Boutique Dental53.8 of 100View report →

Measured by Ansmeter, 8 October 2026 – 9 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: not checked against public sources yet — unverified, no penalty

Dentists & professional licences

DentistSpecializationLicence No.
Dr. Avi Prasad [reg0]—not verified
Dr. Ming Yap [reg0]—not verified
Dr. Bahi Loganathan [reg0]—not verified
Dr. Sachin Sood [reg0]—not verified

Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.

Red Flags

No red flags identified in the public sources we reviewed.

Data We Could Not Verify

  • Medical Infrastructure: Works with international patients
  • Communication & Service: Response speed
  • AI & Search Visibility: Google indexing quality

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://citysmiledental.co.nz/
Phone+64 800 248 976
Facebookhttps://www.facebook.com/CitySmileCentre/
Google MapsMap listing
Address487D Anglesea Street, Hamilton Central, Hamilton 3204, New Zealand

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s1https://citysmiledental.co.nz/JSON-LD types found across all 31 sitemap pages: WebPage, BreadcrumbList, ListItem, WebSite, ImageObject -- no Dentist/LocalBusiness/Organization/MedicalBusiness entity2026-09-24
s2https://citysmiledental.co.nz/our-team/Named team page2026-09-10
s3https://citysmiledental.co.nz/dental-treatments/Dental treatments page (checked for prices — none found)2026-09-10
gmp1https://www.google.com/search?tbm=map&hl=en&gl=nz&q=City%20Smile%20…Google Maps automated lookup: rating, geo, address, phone2026-09-10
reg0https://dcnz.org.nz/practitionersDCNZ statutory register (reCAPTCHA-gated) and HealthCERT scope (our registry research)2026-09-10
av1search:best dentist Hamilton New Zealand(the five canonical city queries)2026-09-10
av2search:English speaking dentist Hamilton(the five canonical city queries)2026-09-10
av3search:dental implants Hamilton(the five canonical city queries)2026-09-10
av4search:emergency dentist Hamilton(the five canonical city queries)2026-09-10
av5search:Hamilton dental clinic for expats(the five canonical city queries)2026-09-10
s4https://citysmiledental.co.nz/sedation/Sedation page and the site-wide footer with both clinics’ opening hours2026-09-10
gmp2https://www.google.com/maps?cid=16612089689001492899Google Maps place page read again automatically on 2026-09-10 (two-step /maps?cid= → /maps/preview/place): name, address, phone, rating, review count, star histogram, review dates and owner responses2026-09-10
city-smile-dental-anglesea-street-hamilton-deepenhttps://citysmiledental.co.nz/dental-hygiene/Dental Hygiene page read in full: describes the service, no price; none of the 31 sitemap pages gives a figure for this service; the only amounts on the site are general cost ranges on other treatment pages and a $300-$800 finance approval range2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-2https://citysmiledental.co.nz/dental-examination/Dental Examination page read in full: no price (a reviewer reports being charged $289 for a consultation, but that is not a published figure); none of the 31 sitemap pages gives a figure for this service; the only amounts on the site are general cost ranges on other treatment pages and a $300-$800 finance approval range2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-3https://citysmiledental.co.nz/cbct/CBCT/OPG imaging page describes the equipment in full; no price figure; none of the 31 sitemap pages gives a figure for this service; the only amounts on the site are general cost ranges on other treatment pages and a $300-$800 finance approval range2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-4https://www.google.com/maps?cid=16612089689001492899&hl=en2026-02-26: "...billed for services that were not completed, but they also withheld $100 of his refund as an undisclosed 'admin fee'"; 2026-04-04: "...charged $289 for a consultation... and 3 x rays... today I visited a specialist... and was charged only $59 for much more profound consultation and 3 x rays"2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-5https://www.tripadvisor.com/TypeAheadJson?action=API&query=City%20S…TripAdvisor's own typeahead search for "City Smile Dental Hamilton" returns no dental match2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-7https://citysmiledental.co.nz/dental-implants/"While a basic implant is typically $1,250. to $3,000....quickly escalate to as much as $15,000 to $30,000. for the complete procedure" -- generic educational copy giving typical national figures, not a price this clinic states as its own2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-8https://citysmiledental.co.nz/accelerated-orthodontics/Dedicated "Accelerated Orthodontics" service page2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-9https://citysmiledental.co.nz/tooth-extractions/Dedicated Tooth Extractions page, plus a dedicated Cosmetic Gum Surgery page2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-10https://citysmiledental.co.nz/about-citysmile/"We provide ACC treatment, and children under the age of 18 may qualify for fully subsidised dental treatment under the School Dental Benefits scheme"; the treatments page adds: "We offers dental examination and complete family dentistry"2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-11https://citysmiledental.co.nz/contact-us/Contact page lists phone numbers and a text-for-emergency line, plus a contact form; no WhatsApp/LINE2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-12https://citysmiledental.co.nz/book-an-appointment/Dedicated "Book An Appointment" page with a contact form2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-13https://citysmiledental.co.nz/dental-crowns/"Porcelain, porcelain over metal and gold crowns average between $600. to $3100. each in total cost" -- generic patient-education copy (matches the same wording pattern as the national filling-cost disclaimer on this site), not a figure attributed to this clinic2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-14search:English speaking dentist Hamilton, New ZealandWeb search on 2026-09-24: results 1–9 were dentist.co.nz, lumino.co.nz, tuidental.co.nz, hillcrestdental.co.nz, flagstaffdental.co.nz, thehamiltondentist.co.nz, hamiltonfamilydental.co.nz, m.yelp.com and en.wikipedia.org; the AI overview named Dental Holistix, Tui Dental, Hillcrest & Tamahere Dental Centre, Flagstaff Dental and Hamilton Dental Centre; the clinic’s site and name were not among them.2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-15search:dental implants Hamilton, New ZealandWeb search on 2026-09-24: result 6 — https://citysmiledental.co.nz/dental-implants/, title "City Smile Dental | Dentist Hamilton | Dental Implants"; the AI overview for this query also named "City Smile Dental" directly.2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-16search:emergency dentist Hamilton, New ZealandWeb search on 2026-09-24: result 2 -- https://emergencydentisthamilton.co.nz/ ("Emergency Dentist Hamilton - Dental Trauma and Emergency Dentists"), City Smile Dental's emergency site, which lists the Anglesea Street clinic, the 0800 248 976 number of this branch and says it is "not associated or part of our next door dental practice, Hamilton Dental Emergency Centre"; the AI overview also named "City Smile - Emergency Dentist Hamilton" with 7-day emergency dental care.2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-17search:Hamilton, New Zealand dental clinic for expatsWeb search on 2026-09-24: results 1–10 were lumino.co.nz, thehamiltondentist.co.nz, hamiltondental.nz, hamiltonfamilydental.co.nz, newsmiledental.co.nz (x2), hillcrestdental.co.nz, crdentalcare.co.nz, dentalholistix.co.nz and m.yelp.com; the AI overview named Lumino The Dentists, New Smile Dental, Hillcrest & Tamahere Dental Centre and C & R Dental Care; the clinic’s site and name were not among them.2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-6https://citysmiledental.co.nz/dental-fillings-2/"Although costs vary across the country and by dental office, the cost of typical metal filling ranges from approximately $75 to $145 per filling, whereas a composite resin fillings range from $150 to $200" -- an explicitly national average, not this clinic's own price2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-19https://www.google.com/maps?cid=16612089689001492899&hl=en89% 5-star (not 100%) at base 362; review dates spread 2024-2026; reviewer accounts show ordinary history (1-3 reviews each), no spike pattern2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-20https://citysmiledental.co.nz/All 31 sitemap pages read; no TripAdvisor link found anywhere2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-21https://citysmiledental.co.nz/cbct/"Pan eXam Plus combines two imaging technologies -- digital OPG and 3D Cone Beam"2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-22https://citysmiledental.co.nz/cbct/"Pan eXam Plus combines two imaging technologies -- digital OPG and 3D Cone Beam... How can Cone Beam Computed Tomography (CBCT) benefit my patients & practice?"2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-23https://citysmiledental.co.nz/dental-implants/Dedicated Dental Implants page describing the treatment2026-09-24
city-smile-dental-anglesea-street-hamilton-deepen-24https://citysmiledental.co.nz/dental-crowns/"What are Tooth Crowns? Grinding your teeth, an improper bite, age, fillings and tooth decay can all be contributing factors..."2026-09-24
city-smile-dental-anglesea-street-hamilton-platformshttps://www.trustpilot.com/review/citysmiledental.co.nzTrustpilot: company page of citysmiledental.co.nz (the clinic's website; unclaimed), 4 reviews with a TrustScore of 4.0, 2 of them in the last 12 months; the reviews of 17 June 2026 and 5 May 2026 name Dr Sachin Sood of the Hamilton clinic (read 2026-10-01)2026-10-01

Change History

DateChange
2026-10-01Other review platforms re-checked on 2026-10-01: the clinic has a Trustpilot page with recent patient reviews, so presence on other review platforms is now marked yes.
2026-09-24Filling, crown and implant prices recorded on 2026-09-24 as not published: those pages give general or national cost ranges, not the clinic's own fees.
2026-09-24Corrected: other review-platform presence re-assessed on 2026-09-24 -- no profile on WhatClinic (Hamilton catalogue) or TripAdvisor; Healthpoint, a directory without reviews, is no longer used for this check.
2026-09-24Search visibility checked on 2026-09-24 for the four pending Hamilton, New Zealand queries — "English speaking dentist Hamilton, New Zealand", "dental implants Hamilton, New Zealand", "emergency dentist Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats": present for "dental implants Hamilton, New Zealand" and "emergency dentist Hamilton, New Zealand"; not present for "English speaking dentist Hamilton, New Zealand" and "Hamilton, New Zealand dental clinic for expats".
2026-09-24Re-read on 2026-09-24: the clinic's full website (technology, CBCT, implants, orthodontics, extractions, crowns, fillings, hygiene, examination, booking and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: digital OPG X-ray and CBCT/cone-beam imaging on a dedicated equipment page; implant, orthodontic and surgical extraction/gum-surgery treatment offered; subsidised treatment for under-18s; an online booking page; procedures explained in plain language; no WhatsApp/LINE; no qualifying structured business data on the site; no TripAdvisor listing; and no Healthpoint listing for this specific branch (Healthpoint lists only the brand's Victoria Street location). Two reviews independently describe unexpected or excessive charges; otherwise no signs of manipulated reviews. Cleaning, consultation and X-ray prices are recorded as not published; the crown, filling and implant pages quote general cost ranges rather than the clinic's own fees, so those three were left open.
2026-09-10Checked by hand in a browser: team page read live (per-person photographs published, but no qualifications for any dentist) and the Facebook page confirmed as the Anglesea Street branch’s own, active channel.
2026-09-10The verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks.
2026-09-10Initial data collection: clinic website (home, team, treatments), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries (four of five queries off-target due to Hamilton, ON/OH/Bermuda namesakes).

A question or a correction?

Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.

Contact us about City Smile Dental – Anglesea Street Email us