Fendalton Dental Surgery
According to our open methodology, this clinic scored 77.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 21 ranked clinics · Last checked: 10 September 2026
77.8/100
Positions by Rating Profile
- Overall Transparency & Trust#577.8/100
- Best for Expats#771/100
- Best for Dental Implants#774.5/100
- Best for Emergency Dental Care#1167/100
- Best Price Transparency#486.5/100
- Best English-speaking Clinics#869.8/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The clinic’s own sedation page describes nitrous oxide (“one of the most common forms of conscious sedation, providing a calming effect without putting patients to sleep”) and minimal/moderate conscious sedation where “patients remain conscious and aware”. [s5]
Summary
Strowan/Fendalton, Christchurch practice with a four-dentist named team, in-house CBCT imaging and a fully itemised price list including holistic dentistry and facial aesthetics.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Team page names Dr Keith Chiang, Dr Shweta Gautam, Dr Haneen Alayan and Dr Michael Fu. [s2] | 3/3 |
| ✓ | Dentist specializations listed All four dentist pages read on 2026-09-11, and two of the four state a qualification: Dr Shweta Gautam’s page gives a Master’s course completed with credit and endorsed in aesthetic dentistry at the University of Otago in 2019, a dental licensing examination passed in Melbourne (ADC, 2018) and membership of the New Zealand Dental Association; Dr Michael Fu’s page gives a Bachelor of Science and a Bachelor of Dental Surgery from the University of Otago with hospital training at Christchurch Hospital. The criterion rests on those two pages. [s7] [s9] | 2/2 |
| ✓ | Real clinic photos The practice photographs itself: the banner used across the site’s team pages is the clinic’s own building, with its street sign and phone number legible on it. [s6] | 2/2 |
| ✓ | Service list published Services nav includes dental examination, emergency dental treatment, holistic dentistry, facial aesthetics and a dentist CBCT referral page. [s1] | 3/3 |
| ✓ | Clear contact details Name variants disclosed. The practice’s street sign, photographed on its own site, and the page titles of its team, contact and dentist pages read “Fendalton Dental Surgery”; its logo and its Google Business listing read “Fendalton Dental”. Eleven of its own pages were read on 2026-09-11 — home, services, holistic dentistry, facial aesthetics, contact, prices, team and all four dentist pages — and not one of them uses “Fendalton Dental Care”, the name this card carried until today; the nearest thing to it on the site is the homepage line “Gentle, Caring, Expert Dental Care in Fendalton”. Address, phone and website are the same on every one of them. [s1] [gmp1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [gmp1] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Permanent “Our Pricing” page, itemised across exam/imaging, surgical, restorative and hygiene categories, well over three services. [s3] | 3/3 |
| ✓ | Cleaning price listed Hygiene Treatment from $193. [s3] | 2/2 |
| ✓ | Filling price listed Composite Filling from $280. [s3] | 2/2 |
| ✓ | Crown price listed Crown from $1,200. [s3] | 2/2 |
| ✓ | Implant price listed Implant (without bone graft) $5,900. [s3] | 2/2 |
| ✓ | Consultation price listed Consultation $95; Surgical/Implant Consultation $149. [s3] | 2/2 |
| ✓ | X-ray / imaging price listed Exam and Xray $85; Panoramic Xray $120; CBCT Scan $195–$300. [s3] | 2/2 |
Reputation & Reviews
14.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Automated Google Maps place lookup, re-read today; star histogram 1★ 6 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 225 = 235 reviews. [gmp1] [gmp2] | 6/6 |
| ◐ | Google review volume Read today from the clinic’s own Google place record (the first pass returned no count). [gmp1] [gmp2] | 2.5/3 |
| ✓ | Review recency Newest review rendered on the place page is a month old. Only star-rated first-person reviews were counted: owner replies and Google Business Posts render in the same record with their own age stamp and were excluded. [gmp2] | 3/3 |
| ✓ | Clinic responds to reviews Five of the six star-rated reviews rendered on the clinic’s Google place page carry a dated owner response (owner replies and Business Posts excluded from the denominator). [gmp2] | 2/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence The clinic’s own site links facebook.com/fendaltondental (plus instagram.com/fendaltondentalsurgery and a LinkedIn company page). [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures, Bookimed, Trustpilot or RateMDs (checked 2026-10-02). [fendalton-dental-care-christchurch-oop] [fendalton-dental-care-christchurch-oop-2] [fendalton-dental-care-christchurch-oop-3] [fendalton-dental-care-christchurch-oop-4] [fendalton-dental-care-christchurch-oop-5] | 0/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s3] | 2/2 |
| ✓ | CBCT (3D imaging) CBCT Scan priced at $195–$300 as an in-house service (also has a dedicated CBCT-referral page for other dentists). [s3] | 2/2 |
| ✓ | Implantology [s3] | 2/2 |
| ? | Orthodontics | 0/2 |
| ✓ | Oral surgery Extraction and Surgical Extraction priced. [s3] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care Dedicated Emergency Dental Treatment service page. [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
4 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Priced Consultation and Surgical/Implant Consultation options. [s3] | 1.5/1.5 |
| ? | Clear service explanations | 0/1 |
| ✗ | Convenient opening hours Contact page hours: Monday–Friday 8:30am–5:00pm, Saturday closed, Sunday closed. [s4] | 0/1.5 |
AI & Search Visibility
7 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist New Zealand", "English speaking dentist New Zealand", "dental implants New Zealand", "emergency dentist New Zealand", "New Zealand dental clinic for expats".
| ✓ | Mentioned for: best dentist New Zealand Named (as “Fendalton Dental Surgery”) by explorechristchurch.nz’s “Best Dentists Christchurch” page within the SERP for “best dentist Christchurch New Zealand”. [av1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist New Zealand [av2] | 0/1 |
| ✓ | Mentioned for: dental implants New Zealand Ranked #4 (own domain, /dental-implants/) for “dental implants Christchurch”. [av3] | 1/1 |
| ✗ | Mentioned for: emergency dentist New Zealand [av4] | 0/1 |
| ✗ | Mentioned for: New Zealand dental clinic for expats [av5] | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares the types Corporation, Dentist (alongside WebSite, Person). [fendalton-dental-care-christchurch-r6s3] | 1.5/1.5 |
| ✓ | Google indexing quality [av3] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Wellington Dentists50.4 of 100View report →
- #2Greenhithe Dental Boutique19.1 of 100View report →
- #2Christchurch Boutique Dental53.8 of 100View report →
Measured by Ansmeter, 8 October 2026 – 9 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Keith Chiang [reg0] [s6] | — | not verified |
| Dr Shweta Gautam [reg0] [s7] | Dentist (Master’s with credit endorsed in aesthetic dentistry, University of Otago, 2019; ADC licensing examination, Melbourne, 2018; dental degree, India, 2009); general dentistry and smile design; member of the New Zealand Dental Association | not verified |
| Dr Haneen Alayan [reg0] [s8] | — | not verified |
| Dr Michael Fu [reg0] [s9] | General dentist (BSc and BDS, University of Otago; trained at Christchurch Hospital); urgent care and extractions | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Clear service explanations
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.fendaltondental.co.nz/ |
|---|---|
| Phone | +64 3 351 1188 |
| https://www.facebook.com/fendaltondental | |
| Google Maps | Map listing |
| Address | 99a Glandovey Road, Strowan, Christchurch 8052, New Zealand |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.fendaltondental.co.nz/ | Clinic homepage: services nav | 2026-09-10 |
| s2 | https://www.fendaltondental.co.nz/team/ | Named team page | 2026-09-10 |
| s3 | https://www.fendaltondental.co.nz/finance-prices/ | Itemised price list (exam/imaging, surgical, restorative, hygiene) | 2026-09-10 |
| gmp1 | https://www.google.com/search?tbm=map&hl=en&gl=nz&q=Fendalton%20Den… | Google Maps automated lookup: rating, geo, address, phone | 2026-09-10 |
| reg0 | https://dcnz.org.nz/practitioners | DCNZ statutory register (reCAPTCHA-gated) and HealthCERT scope (our registry research) | 2026-09-10 |
| av1 | search:best dentist Christchurch New Zealand | (the five canonical city queries) | 2026-09-10 |
| av2 | search:English speaking dentist Christchurch | (the five canonical city queries) | 2026-09-10 |
| av3 | search:dental implants Christchurch | (the five canonical city queries) | 2026-09-10 |
| av4 | search:emergency dentist Christchurch | (the five canonical city queries) | 2026-09-10 |
| av5 | search:Christchurch dental clinic for expats | (the five canonical city queries) | 2026-09-10 |
| s4 | https://www.fendaltondental.co.nz/contact-us/ | Contact page: published opening hours | 2026-09-10 |
| s5 | https://www.fendaltondental.co.nz/technology/sedation-dentistry/ | Sedation dentistry page (nitrous oxide, minimal/moderate conscious sedation) | 2026-09-10 |
| gmp2 | https://www.google.com/maps?cid=17510081624537949118 | Google Maps place page read again automatically on 2026-09-10 (two-step /maps?cid= → /maps/preview/place): name, address, phone, rating, review count, star histogram, review dates and owner responses | 2026-09-10 |
| s6 | https://www.fendaltondental.co.nz/dentist/dr-keith-chiang/ | Principal dentist’s profile page; page banner is a photograph of the practice building and its street sign | 2026-09-10 |
| s7 | https://www.fendaltondental.co.nz/dentist/dr-shweta-gautam/ | The practice’s own page for Dr Shweta Gautam, read 2026-09-11: dental degree in India 2009, dental licensing examination in Melbourne (ADC, 2018), a Master’s course completed with credit and endorsed in aesthetic dentistry at the University of Otago in 2019, membership of the New Zealand Dental Association, and general dentistry with an interest in smile design | 2026-09-11 |
| s8 | https://www.fendaltondental.co.nz/dentist/dr-haneen-alayan/ | The practice’s own page for Dr Haneen Alayan, read 2026-09-11: a personal statement naming no degree and no university, describing general dentistry, root canal treatment, restorative and cosmetic work and patients who are anxious about dentistry | 2026-09-11 |
| s9 | https://www.fendaltondental.co.nz/dentist/michael-fu/ | The practice’s own page for Dr Michael Fu, read 2026-09-11: a Bachelor of Science and a Bachelor of Dental Surgery from the University of Otago, training and work at Christchurch Hospital, and an interest in urgent care and extractions | 2026-09-11 |
| fendalton-dental-care-christchurch-oop | https://www.whatclinic.com/dentists/new-zealand/christchurch | WhatClinic, read 2026-10-02: its Christchurch dentist listing (1 page, 7 clinics shown), checked against its profile sitemaps (78 dentist profiles in New Zealand; the 10 Auckland and Christchurch profiles not shown in the city listings opened one by one) and the profile addresses built from the clinic's name (not found; a former profile address, fendalton-dental-surgery, now redirects to the New Zealand listing), has no profile for Fendalton Dental Surgery and none at 99a Glandovey Road, Strowan | 2026-10-02 |
| fendalton-dental-care-christchurch-oop-2 | https://www.dentaldepartures.com/ | Dental Departures, read 2026-10-02: its clinic search does not recognise New Zealand, Auckland, Christchurch or Wellington as a location and lists no clinic in New Zealand | 2026-10-02 |
| fendalton-dental-care-christchurch-oop-3 | https://bookimed.com/clinics/country=new-zealand/ | Bookimed, read 2026-10-02: its New Zealand clinic page has been removed (HTTP 410) | 2026-10-02 |
| fendalton-dental-care-christchurch-oop-4 | https://www.trustpilot.com/review/fendaltondental.co.nz | Trustpilot, read 2026-10-02: no company page for fendaltondental.co.nz | 2026-10-02 |
| fendalton-dental-care-christchurch-oop-5 | https://www.ratemds.com/best-doctors/?text=Chiang&country=au | RateMDs (Australia and New Zealand), read 2026-10-02: searches for the practice's dentists (Chiang, Gautam, Alayan, Fu) list none of them in New Zealand | 2026-10-02 |
| fendalton-dental-care-christchurch-r6s3 | https://www.fendaltondental.co.nz/ | Homepage HTML read on 2026-10-02: JSON-LD types Corporation, WebSite, Person, WebPage, Dentist | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present. |
| 2026-10-02 | Review-platform presence checked on 2026-10-02: no profile found on the platforms checked. |
| 2026-09-11 | Two decisions on this card. The practice is now named as it names itself: its street sign reads “Fendalton Dental Surgery”, so do the titles of its team and dentist pages, and the name carried here before — “Fendalton Dental Care” — appears on none of the eleven pages of its own site read today, nor on its sign, nor on its Google listing. And all four of its dentist pages were read: two of the four publish a qualification (a University of Otago Master’s endorsed in aesthetic dentistry, and a BSc with a BDS from the same university), which is what the specializations criterion now rests on instead of the practice’s service pages; the other two publish roles and personal statements, and those are recorded as no qualification rather than as one. |
| 2026-09-10 | Checked by hand in a browser: the JS-only dentist pages opened in a real browser; the practice’s street signage photographed on its own site reads “Fendalton Dental Surgery”; no degrees are published for the dentists. |
| 2026-09-10 | The verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks. |
| 2026-09-10 | Initial data collection: clinic website (home, team, prices), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.