G&E Dental – Hornby
According to our open methodology, this clinic scored 63.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #15 of 21 ranked clinics · Last checked: 24 September 2026
63.3/100
Positions by Rating Profile
- Overall Transparency & Trust#1563.3/100
- Best for Expats#1361.8/100
- Best for Dental Implants#1556/100
- Best for Emergency Dental Care#1562.3/100
- Best Price Transparency#1443.9/100
- Best English-speaking Clinics#1267/100
- Best for Families / Children#1264.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The clinic’s own IV sedation page: “IV Sedation is short for ‘Intravenous Conscious Sedation’ … Unlike General Anaesthesia or Deep Sedation, conscious IV sedation doesn’t really introduce any compromises … because people are conscious and they can cooperate with instructions.” [s5]
Summary
Hornby branch of the four-practice G&E Dental group (Hornby/Christchurch, Rolleston, Ashburton, Rangiora), with a four-dentist named team, a published service list, conscious IV sedation, an own-channel after-hours emergency page and six-day opening including two evenings to 7pm.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Our Team page names Dr Meena Chawdhry (BDS), Dr Hoon Kang (BDS), Dr. Pandeep Kaur (BDS) and Dr. Shu-yi Lee (BDS). [s2] | 3/3 |
| ✓ | Dentist specializations listed Team page states qualifications (BDS, NZDREX) for the practice’s dentists. [s2] | 2/2 |
| ✓ | Real clinic photos The team page publishes an individual photograph of each named clinician, captioned with the person’s name and qualification. [s2] | 2/2 |
| ✓ | Service list published Services page with dedicated sub-pages: root canal treatment, wisdom tooth extractions, crowns and bridges, IV sedation, veneers and composite bonding, dental implants, cosmetic dentistry, free Christchurch dental care. [s4] | 3/3 |
| ✓ | Clear contact details [s1] [gmp1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [gmp1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No fee list on any service page; only a finance-eligibility threshold and a government-funded teen scheme [g-and-e-dental-hornby-christchurch-deepen] | 0/3 |
| ✗ | Cleaning price listed No cleaning price on any checked page [s4] | 0/2 |
| ✗ | Filling price listed No filling price on any checked page [s4] | 0/2 |
| ✗ | Crown price listed Crowns and Bridges page has no price [g-and-e-dental-hornby-christchurch-deepen-2] | 0/2 |
| ✗ | Implant price listed Dental Implants page has no price [g-and-e-dental-hornby-christchurch-deepen-3] | 0/2 |
| ✗ | Consultation price listed No consultation fee on any checked page [g-and-e-dental-hornby-christchurch-deepen-7] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray price on any checked page [g-and-e-dental-hornby-christchurch-deepen-4] | 0/2 |
Reputation & Reviews
14.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Automated Google Maps place lookup, re-read today; star histogram 1★ 44 / 2★ 3 / 3★ 2 / 4★ 18 / 5★ 418 = 485 reviews. [gmp1] [gmp2] | 5/6 |
| ◐ | Google review volume Read today from the clinic’s own Google place record (the first pass returned no count). [gmp2] | 2.5/3 |
| ◐ | Review recency Newest Google review is dated 2026-06-18 (listing read 2026-09-26). [g-and-e-dental-hornby-christchurch-gbp-2026-09-26] | 1.5/3 |
| ✓ | Clinic responds to reviews Five of the seven star-rated reviews rendered on the clinic’s Google place page carry a dated owner response (owner replies and Business Posts excluded from the denominator). [gmp2] | 2/2 |
| ✗ | No recurring complaints Two readable low reviews independently describe dismissive/rude staff treatment [g-and-e-dental-hornby-christchurch-deepen-5] | 0/2 |
| ✓ | No suspicious review patterns No manipulation signals found [g-and-e-dental-hornby-christchurch-deepen-13] | 2/2 |
| ✓ | Active Facebook presence The practice's own Facebook page, based at this Hornby clinic; its phone matches the clinic [g-and-e-dental-hornby-christchurch-deepen-17] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; site and GBP do not link one [g-and-e-dental-hornby-christchurch-deepen-6] [g-and-e-dental-hornby-christchurch-deepen-14] | 0/0.5 |
| ✓ | Other review platforms Listed on WhatClinic under this branch address [g-and-e-dental-hornby-christchurch-deepen-12] | 0.5/0.5 |
Medical Infrastructure
9 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Own site documents X-rays as part of its dental services [g-and-e-dental-hornby-christchurch-deepen-15] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Dedicated dental implants service page. [s4] | 2/2 |
| ✗ | Orthodontics Full site read; no orthodontic/braces/aligner treatment offered (veneers page mentions orthodontics only as an alternative avoided) [g-and-e-dental-hornby-christchurch-deepen-9] | 0/2 |
| ✓ | Oral surgery Dedicated wisdom tooth extractions service page. [s4] | 2/2 |
| ✓ | Pediatric dentistry Clinic documents treating children/teenagers under the government-funded free dental care scheme [g-and-e-dental-hornby-christchurch-deepen-8] | 1.5/1.5 |
| ✓ | Emergency care Dedicated “After Hours Dentistry Services in Christchurch” page. [s3] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contact page and full site read; no WhatsApp/LINE found [g-and-e-dental-hornby-christchurch-deepen-10] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Persistent online booking button across the site [g-and-e-dental-hornby-christchurch-deepen-16] | 1.5/1.5 |
| ✓ | Clear service explanations Service pages explain each procedure in plain language with FAQ-style detail [g-and-e-dental-hornby-christchurch-deepen-11] | 1/1 |
| ✓ | Convenient opening hours Hornby branch hours published on the clinic’s own channel: “OPEN 6 DAYS — Mon, Wed, Thur, Sat: 9am – 5pm; Tue, Fri: 9am – 7pm” — both an evening close at 7pm and Saturday opening. [s5] [s6] | 1.5/1.5 |
AI & Search Visibility
7 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist New Zealand", "English speaking dentist New Zealand", "dental implants New Zealand", "emergency dentist New Zealand", "New Zealand dental clinic for expats".
| ✗ | Mentioned for: best dentist New Zealand [av1] | 0/1 |
| ✓ | Mentioned for: English speaking dentist New Zealand Ranked #4 (own domain, directory-detail page for a bilingual dentist) for “English speaking dentist Christchurch”. [av2] | 1/1 |
| ✗ | Mentioned for: dental implants New Zealand [av3] | 0/1 |
| ✓ | Mentioned for: emergency dentist New Zealand Ranked #7 (own domain, /after-hours) for “emergency dentist Christchurch”. [av4] | 1/1 |
| ✗ | Mentioned for: New Zealand dental clinic for expats [av5] | 0/1 |
| ✓ | Structured data on website LocalBusiness microdata in the header block of every page [s1] | 1.5/1.5 |
| ✓ | Google indexing quality [av4] | 2/2 |
| ✓ | Dedicated service pages Individual pages for root canal, wisdom tooth extractions, crowns and bridges, IV sedation, veneers, implants and cosmetic dentistry. [s4] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Wellington Dentists50.4 of 100View report →
- #2Greenhithe Dental Boutique19.1 of 100View report →
- #2Christchurch Boutique Dental53.8 of 100View report →
Measured by Ansmeter, 8 October 2026 – 9 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Meena Chawdhry [reg0] | Dentist (BDS, NZDREX) | not verified |
| Dr Hoon Kang (Jay) [reg0] | Dentist (BDS) | not verified |
| Dr. Pandeep Kaur [reg0] | Dentist (BDS) | not verified |
| Dr. Shu-yi Lee (Susan) [reg0] | Dentist (BDS) | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.gedental.nz/ |
|---|---|
| Phone | +64 3 347 4703 |
| https://www.facebook.com/gedental | |
| Google Maps | Map listing |
| Address | 369 Main South Road, Hornby, Christchurch 8042, New Zealand |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.gedental.nz/ | Header block on every page is marked up as schema.org LocalBusiness microdata (itemscope itemtype="http://schema.org/LocalBusiness" with itemprop="telephone" 03 3474703), checked on all 26 sitemap pages; JSON-LD elsewhere is limited to two product pages | 2026-09-24 |
| s2 | https://www.gedental.nz/our-team | Named team page | 2026-09-10 |
| s3 | https://www.gedental.nz/after-hours | After-hours emergency dentistry page | 2026-09-10 |
| gmp1 | https://www.google.com/search?tbm=map&hl=en&gl=nz&q=G%20and%20E%20D… | Google Maps automated lookup: rating, geo, address, phone | 2026-09-10 |
| reg0 | https://dcnz.org.nz/practitioners | DCNZ statutory register (reCAPTCHA-gated) and HealthCERT scope (our registry research) | 2026-09-10 |
| av1 | search:best dentist Christchurch New Zealand | (the five canonical city queries) | 2026-09-10 |
| av2 | search:English speaking dentist Christchurch | (the five canonical city queries) | 2026-09-10 |
| av3 | search:dental implants Christchurch | (the five canonical city queries) | 2026-09-10 |
| av4 | search:emergency dentist Christchurch | (the five canonical city queries) | 2026-09-10 |
| av5 | search:Christchurch dental clinic for expats | (the five canonical city queries) | 2026-09-10 |
| s4 | https://www.gedental.nz/services | Checked services hub, root canal, crowns-and-bridges, veneers, wisdom-tooth-extractions, cosmetic-dentistry, dental-implants, faq and payment-finance pages: no cleaning price figure anywhere; all 26 sitemap pages read (incl. /services, /faq, /payment-finance, /after-hours, /locations/ge-dental-christchurch): the only figure on the site is the $200 interest-free-finance threshold | 2026-09-24 |
| s5 | https://www.gedental.nz/services/ivsedation | IV sedation page (conscious sedation) and Hornby branch hours | 2026-09-10 |
| s6 | https://www.gedental.nz/locations | Locations page: four branches (Hornby/Christchurch, Rolleston, Ashburton, Rangiora) with per-branch hours | 2026-09-10 |
| gmp2 | https://www.google.com/maps?cid=11139384443069252674 | Google Maps place page read again automatically on 2026-09-10 (two-step /maps?cid= → /maps/preview/place): name, address, phone, rating, review count, star histogram, review dates and owner responses | 2026-09-10 |
| g-and-e-dental-hornby-christchurch-deepen | https://www.gedental.nz/payment-finance | "12-MONTHS INTEREST-FREE FINANCE ON DENTAL TREATMENTS OVER $200" is a finance-eligibility threshold, not a service price; the free-care page describes the government-funded teen scheme, not the clinic's own prices | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-2 | https://www.gedental.nz/services/crowns-and-bridges | Crowns and Bridges page read in full: no price or price range; all 26 sitemap pages read (incl. /services, /faq, /payment-finance, /after-hours, /locations/ge-dental-christchurch): the only figure on the site is the $200 interest-free-finance threshold | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-3 | https://www.gedental.nz/services/dental-implants | Dental Implants page read in full ("What is a dental implant?" FAQ-style content): no price or price range; all 26 sitemap pages read (incl. /services, /faq, /payment-finance, /after-hours, /locations/ge-dental-christchurch): the only figure on the site is the $200 interest-free-finance threshold | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-4 | https://www.gedental.nz/faq | X-rays are mentioned (regular checkups, teen free-care scheme) but never with a price figure; all 26 sitemap pages read (incl. /services, /faq, /payment-finance, /after-hours, /locations/ge-dental-christchurch): the only figure on the site is the $200 interest-free-finance threshold | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-5 | https://www.google.com/maps?cid=11139384443069252674&hl=en | 2025-06-10: "Absolutely the worst experience at a dentist. Rudest dentist ever. Her assistant seemed inexperienced, fumbly..."; 2025-12-20: "...reception was very rude, dismissive and argumentative to me... she would hang up on me..." | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-6 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=G%26E%20… | TripAdvisor's own typeahead search for "G&E Dental Hornby" returns no dental match | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-8 | https://www.gedental.nz/services/free-christchurch-dental-care | "Serving teenagers across Christchurch, Rolleston, and Ashburton" under the Community Oral Health Service for under-18s, with routine checkups, X-rays, fillings and extractions | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-9 | https://www.gedental.nz/services/veneers-composite-bonding | "Veneers are a great aesthetic solution to your smile that may even help you avoid orthodontic treatment" -- the only mention of orthodontics on the site, and it is not a service the clinic offers | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-10 | https://www.gedental.nz/contact | Contact page read in full; no WhatsApp/LINE contact method found anywhere on the 15 pages checked | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-11 | https://www.gedental.nz/services/root-canal-treatment | "Root canal treatment is a dental procedure to treat infection at the centre of a tooth (the root canal system)... The infection is caused by bacteria that live in the mouth and invade the tooth when:" | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-12 | https://www.whatclinic.com/dentists/new-zealand/christchurch/g-and-… | WhatClinic profile "G and E Dental - Christchurch", 369 Main S Rd, Christchurch 8042 -- matches this branch's Hornby address; listed in WhatClinic's Christchurch catalogue alongside the Rolleston and Rangiora branches | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-7 | https://www.gedental.nz/faq | FAQ and services pages read in full; no consultation/exam fee figure; all 26 sitemap pages read (incl. /services, /faq, /payment-finance, /after-hours, /locations/ge-dental-christchurch): the only figure on the site is the $200 interest-free-finance threshold | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-13 | https://www.google.com/maps?cid=11139384443069252674&hl=en | 86% 5-star (not 100%) at base 485; review dates spread 2025-2026; accounts include established Local Guides (293, 43, 23, 16 reviews) | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-14 | https://www.gedental.nz/ | All 26 sitemap pages read; no social-platform link of any kind, including TripAdvisor | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-15 | https://www.gedental.nz/services/free-christchurch-dental-care | "...eligible teens can receive: Routine check-ups and cleans, X-rays, Fillings, Extractions..." | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-deepen-16 | https://www.gedental.nz/services/dental-implants | "BOOK ONLINE NOW" button present in the site navigation on every page checked | 2026-09-24 |
| g-and-e-dental-hornby-christchurch-gbp-2026-09-26 | https://www.google.com/maps?cid=11139384443069252674&hl=en | Google listing read on 2026-09-26: rating 4.6 from 485 reviews; star histogram 1★ 44 / 2★ 3 / 3★ 2 / 4★ 18 / 5★ 418; newest review dated 2026-06-18; 3 of the 5 newest reviews carry an owner reply, latest dated 2026-06-18. | 2026-09-26 |
| g-and-e-dental-hornby-christchurch-deepen-17 | https://www.facebook.com/gedental | Page "G&E Dental" (Dentist & Dental Office, Christchurch): bio "General and Emergency Dentists in Christchurch (Hornby), Rolleston and Ashburton", phone +64 3 347 4703, matching this clinic; 865 followers, posts in September 2026 | 2026-09-30 |
Change History
| Date | Change |
|---|---|
| 2026-09-30 | The clinic's site carries no Facebook link. The G&E Dental page, based in Hornby with this clinic's phone number, posts regularly. Recorded presence on Facebook. |
| 2026-09-29 | Corrected 2026-09-29: review recency within a year (newest review dated 2026-06-18). |
| 2026-09-24 | Corrected: other review-platform presence re-assessed on 2026-09-24 -- confirmed by the clinic's WhatClinic profile; a Healthpoint directory entry is not a review platform and no longer counts. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's full website (services, implants, root canal, veneers, crowns, wisdom teeth, FAQ, free dental care and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: on-site X-ray equipment; free care for teenagers under the government scheme; no orthodontic treatment offered; a persistent online booking button; procedures explained in plain language; no WhatsApp/LINE; LocalBusiness structured data on the site; a Healthpoint directory listing under this branch's exact address; no TripAdvisor listing. Two reviews independently describe dismissive or rude staff treatment; otherwise no signs of manipulated reviews. All price criteria (cleaning, filling, crown, implant, consultation, X-ray) are recorded as not published: no page carries a figure. |
| 2026-09-10 | Checked by hand in a browser: team page read live (per-clinician photographs and degrees), and the ranking directory-detail page opened and found to be a group-level template. |
| 2026-09-10 | The verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks. |
| 2026-09-10 | Initial data collection: clinic website (home, team, after-hours), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.