Pathway Dental
According to our open methodology, this clinic scored 71.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #10 of 21 ranked clinics · Last checked: 24 September 2026
71.1/100
Positions by Rating Profile
- Overall Transparency & Trust#1071.1/100
- Best for Expats#868.8/100
- Best for Dental Implants#1065/100
- Best for Emergency Dental Care#570.8/100
- Best Price Transparency#1248/100
- Best English-speaking Clinics#573.3/100
- Best for Families / Children#473.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The only sedation documented on the clinic’s own channel is a dentist bio offering “IV sedation” to anxious patients — conscious sedation, not the general anaesthesia / deep sedation the methodology counts. [s2]
Summary
Riccarton, Christchurch general and cosmetic practice with a six-dentist named team, dedicated implant and emergency service pages.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 18.5 of 20 points.
- AI & Search Visibility: 8 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Team page names Dr. Soon Jee, Dr. Madi Shenoy, Dr. Joanne Au, Dr Danni Chen, Dr. Iulia Stanescu and Dr. Ben Taylor. [s2] | 3/3 |
| ✓ | Dentist specializations listed Team bios state qualifications and interests: Bachelor of Dental Surgery with Honours / with distinction (Otago), Bachelor of Dental Science, University of Manchester 2006, IV sedation for anxious patients, hospital surgical experience. [s2] | 2/2 |
| ✓ | Real clinic photos Team page publishes a group photo and individual named-dentist headshots on the clinic's own domain [s2] | 2/2 |
| ✓ | Service list published Own-channel dedicated /dental-implants/ and /emergency-dental/ pages. [s1] | 3/3 |
| ✓ | Clear contact details [s1] [gmp1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [gmp1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No standing price list; only a promotional exam+X-ray bundle [pathway-dental-riccarton-christchurch-deepen] | 0/3 |
| ✗ | Cleaning price listed Hygiene/teeth-cleaning page has no price [pathway-dental-riccarton-christchurch-deepen-2] | 0/2 |
| ✗ | Filling price listed Restorations/fillings page has no price [pathway-dental-riccarton-christchurch-deepen-3] | 0/2 |
| ✗ | Crown price listed Crowns and Bridges page has no price [pathway-dental-riccarton-christchurch-deepen-4] | 0/2 |
| ✗ | Implant price listed Dental Implants page has no price [pathway-dental-riccarton-christchurch-deepen-5] | 0/2 |
| ✗ | Consultation price listed Only a promotional exam bundle prices a consultation, not a standing fee [pathway-dental-riccarton-christchurch-deepen] [pathway-dental-riccarton-christchurch-deepen-8] | 0/2 |
| ✗ | X-ray / imaging price listed X-rays only priced inside the same promotional bundle [pathway-dental-riccarton-christchurch-deepen-11] | 0/2 |
Reputation & Reviews
18.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Automated Google Maps place lookup, re-read today; star histogram 1★ 5 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 291 = 300 reviews. [gmp1] [gmp2] | 6/6 |
| ◐ | Google review volume Read today from the clinic’s own Google place record (the first pass returned no count). [gmp2] | 2.5/3 |
| ✓ | Review recency Newest review rendered on the place page is a month old. Only star-rated first-person reviews were counted: owner replies and Google Business Posts render in the same record with their own age stamp and were excluded. [gmp2] | 3/3 |
| ✓ | Clinic responds to reviews Four of the seven star-rated reviews rendered on the clinic’s Google place page carry a dated owner response (owner replies and Business Posts excluded from the denominator). [gmp2] | 2/2 |
| ✓ | No recurring complaints 1-2★ reviews under 2% of the base, no shared theme [pathway-dental-riccarton-christchurch-deepen-6] | 2/2 |
| ✓ | No suspicious review patterns No manipulation signals found [pathway-dental-riccarton-christchurch-deepen-12] | 2/2 |
| ✓ | Active Facebook presence The clinic’s own site links facebook.com/PathwayDental (plus instagram.com/pathwaydental and a LinkedIn page). [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; site and GBP do not link one [pathway-dental-riccarton-christchurch-deepen-7] [s1] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01). [pathway-dental-riccarton-christchurch-deepen-15] [pathway-dental-riccarton-christchurch-platforms] [pathway-dental-riccarton-christchurch-platforms-2] [pathway-dental-riccarton-christchurch-platforms-3] | 0/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Own site documents on-site X-ray equipment [pathway-dental-riccarton-christchurch-deepen-13] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Dedicated Dental Implants service page. [s1] | 2/2 |
| ✓ | Orthodontics Clear-aligner orthodontic treatment documented [pathway-dental-riccarton-christchurch-deepen-9] | 2/2 |
| ✓ | Oral surgery Tooth extraction service page. [s5] | 2/2 |
| ✓ | Pediatric dentistry Dedicated child dentistry page. [s4] | 1.5/1.5 |
| ✓ | Emergency care Dedicated After Hours & Emergency Dentistry page. [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contact page fully read; phone and a contact form only [pathway-dental-riccarton-christchurch-deepen-14] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Dedicated online enquiry form for booking [s3] | 1.5/1.5 |
| ✓ | Clear service explanations Service pages explain what each procedure is for, not just its name [pathway-dental-riccarton-christchurch-deepen-10] | 1/1 |
| ✓ | Convenient opening hours Contact page: “We are open 7 days a week. There is no surcharge for after hours or weekend appointments” — Monday–Friday 9:00am–7:00pm, Saturday and Sunday 9:00am–5:00pm. [s3] | 1.5/1.5 |
AI & Search Visibility
8 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist New Zealand", "English speaking dentist New Zealand", "dental implants New Zealand", "emergency dentist New Zealand", "New Zealand dental clinic for expats".
| ✓ | Mentioned for: best dentist New Zealand Named #4 in top5.nz’s “Top 5 Dentists in Christchurch” and again on Reddit r/chch, both within the SERP for “best dentist Christchurch New Zealand”. [av1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist New Zealand [av2] | 0/1 |
| ✓ | Mentioned for: dental implants New Zealand Ranked #7 (own domain, /dental-implants/) for “dental implants Christchurch”. [av3] | 1/1 |
| ✓ | Mentioned for: emergency dentist New Zealand Ranked #1 (own domain, /emergency-dental/) for “emergency dentist Christchurch”. [av4] | 1/1 |
| ✗ | Mentioned for: New Zealand dental clinic for expats [av5] | 0/1 |
| ✓ | Structured data on website Pages carry schema.org markup, including an OpeningHoursSpecification block with per-day schema.org/Monday…Sunday values. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality [av4] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Wellington Dentists50.4 of 100View report →
- #2Greenhithe Dental Boutique19.1 of 100View report →
- #2Christchurch Boutique Dental53.8 of 100View report →
Measured by Ansmeter, 8 October 2026 – 9 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Soon Jee [reg0] | — | not verified |
| Dr. Madi Shenoy [reg0] | — | not verified |
| Dr. Joanne Au [reg0] | — | not verified |
| Dr Danni Chen [reg0] | — | not verified |
| Dr. Iulia Stanescu [reg0] | — | not verified |
| Dr. Ben Taylor [reg0] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.pathwaydentists.co.nz/ |
|---|---|
| Phone | +64 3 366 8866 |
| https://www.facebook.com/PathwayDental/ | |
| Google Maps | Map listing |
| Address | 1/110 Riccarton Road, Riccarton, Christchurch 8011, New Zealand |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.pathwaydentists.co.nz/ | Site's own social links (Facebook, Instagram, LinkedIn) read in full; no TripAdvisor link | 2026-09-24 |
| s2 | https://www.pathwaydentists.co.nz/our-team/ | Own-hosted "pathway-dentists-team-photo.jpg" plus named headshots (soonye.jpg, joanne-sm2.jpg, danni-chen-headshot.jpg, etc.) matching the listed dentists -- not stock imagery | 2026-09-24 |
| gmp1 | https://www.google.com/search?tbm=map&hl=en&gl=nz&q=Pathway%20Denta… | Google Maps automated lookup: rating, geo, address, phone | 2026-09-10 |
| reg0 | https://dcnz.org.nz/practitioners | DCNZ statutory register (reCAPTCHA-gated) and HealthCERT scope (our registry research) | 2026-09-10 |
| av1 | search:best dentist Christchurch New Zealand | (the five canonical city queries) | 2026-09-10 |
| av2 | search:English speaking dentist Christchurch | (the five canonical city queries) | 2026-09-10 |
| av3 | search:dental implants Christchurch | (the five canonical city queries) | 2026-09-10 |
| av4 | search:emergency dentist Christchurch | (the five canonical city queries) | 2026-09-10 |
| av5 | search:Christchurch dental clinic for expats | (the five canonical city queries) | 2026-09-10 |
| s3 | https://www.pathwaydentists.co.nz/contact-us/ | Site nav labels this page "Make Appointment"; it carries a Name/Email/message enquiry form to request a visit online | 2026-09-24 |
| s4 | https://www.pathwaydentists.co.nz/child-dentistry/ | Child dentistry service page | 2026-09-10 |
| s5 | https://www.pathwaydentists.co.nz/services/ | Services page (extractions, implants, emergency, crowns, dentures, whitening) | 2026-09-10 |
| gmp2 | https://www.google.com/maps?cid=6660264857974970299 | Google Maps place page read again automatically on 2026-09-10 (two-step /maps?cid= → /maps/preview/place): name, address, phone, rating, review count, star histogram, review dates and owner responses | 2026-09-10 |
| pathway-dental-riccarton-christchurch-deepen | https://www.pathwaydentists.co.nz/promotions/ | Checked crowns-and-bridges, dental-implants, dental-fillings, teeth-cleaning, dental-examination-and-consultation, payment-and-finance and promotions pages: the only figure found is a promotional "New Patient Exam & X-rays... Only $115" bundle, not a standing price for 3+ services | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-2 | https://www.pathwaydentists.co.nz/teeth-cleaning/ | Teeth-cleaning service page read in full: describes the service, no price; all 75 sitemap pages read on 2026-09-24 (incl. /services/, /payment-and-finance/, /promotions/, /dental-examination-and-consultation/, /emergency-dental/): the only price figure on the site is the $115 new-patient promotion | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-3 | https://www.pathwaydentists.co.nz/dental-fillings/ | Restorations and Fillings page read in full: no price or price range; all 75 sitemap pages read on 2026-09-24 (incl. /services/, /payment-and-finance/, /promotions/, /dental-examination-and-consultation/, /emergency-dental/): the only price figure on the site is the $115 new-patient promotion | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-4 | https://www.pathwaydentists.co.nz/crowns-and-bridges/ | Crowns and Bridges page read in full: no price or price range; all 75 sitemap pages read on 2026-09-24 (incl. /services/, /payment-and-finance/, /promotions/, /dental-examination-and-consultation/, /emergency-dental/): the only price figure on the site is the $115 new-patient promotion | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-5 | https://www.pathwaydentists.co.nz/dental-implants/ | Dental Implants page read in full: no price or price range; all 75 sitemap pages read on 2026-09-24 (incl. /services/, /payment-and-finance/, /promotions/, /dental-examination-and-consultation/, /emergency-dental/): the only price figure on the site is the $115 new-patient promotion | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-6 | https://www.google.com/maps?cid=6660264857974970299&hl=en | Histogram 1★ 5 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 293 of 302; the readable low reviews cover three different topics (a dentist's communication style, a diagnosis/quote dispute, a child's experience) with no repeated theme | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-7 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Pathway%… | TripAdvisor's own typeahead search for "Pathway Dental Riccarton" returns no dental match, only unrelated US "Delta Dental Stadium" attractions | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-9 | https://www.pathwaydentists.co.nz/cosmetic-dentistry/ | "...realigning the front teeth using invisible braces, or a veneer that attaches to the front teeth..." | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-10 | https://www.pathwaydentists.co.nz/tooth-extraction/ | "...there are times where a tooth has sustained damage beyond repair and tooth extraction is the only option available" -- explains when and why, not just the name | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-8 | https://www.pathwaydentists.co.nz/promotions/ | "A full written report about your oral health, including quotes for work needed. Only $115" is a promotion, not a standing consultation fee; the dedicated Dental Examination and Consultation page itself has no price | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-11 | https://www.pathwaydentists.co.nz/promotions/ | "A bitewing X-ray and an OPG (panoramic X-ray)" is listed only within the $115 promotional bundle, not as a standalone price | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-12 | https://www.google.com/maps?cid=6660264857974970299&hl=en | 97% 5-star (not 100%) at base 302; review dates spread 2023-2026; reviewer accounts include established Local Guides (24-27 reviews) alongside newer ones | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-13 | https://www.pathwaydentists.co.nz/promotions/ | "A bitewing X-ray and an OPG (panoramic X-ray) which will give you a clear picture of your teeth and mouth" | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-14 | https://www.pathwaydentists.co.nz/contact-us/ | Contact/"Make Appointment" page lists phone 03-366 8866 and a Gravity Forms enquiry form; no WhatsApp/LINE | 2026-09-24 |
| pathway-dental-riccarton-christchurch-deepen-15 | https://www.whatclinic.com/dentists/new-zealand/christchurch | WhatClinic: its Christchurch dentist listing (1 page, 7 clinics shown), checked against its profile sitemaps (78 dentist profiles in New Zealand; the 30 not shown in its Auckland, Christchurch, Hamilton and Wellington listings opened one by one) and the profile addresses built from the clinic's name (not found), have no profile for Pathway Dental and none at 110 Riccarton Road (checked 2026-10-01) | 2026-10-01 |
| pathway-dental-riccarton-christchurch-platforms | https://www.dentaldepartures.com/ | Dental Departures: its clinic search does not recognise New Zealand as a location and lists no clinic there (checked 2026-10-01) | 2026-10-01 |
| pathway-dental-riccarton-christchurch-platforms-2 | https://bookimed.com/clinics/country=new-zealand/ | Bookimed: its New Zealand clinic page has been removed (HTTP 410), and none of the 2,127 clinic pages in its clinic sitemap carries this clinic's name (checked 2026-10-01) | 2026-10-01 |
| pathway-dental-riccarton-christchurch-platforms-3 | https://www.trustpilot.com/review/pathwaydentists.co.nz | Trustpilot: no company page for pathwaydentists.co.nz (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Confirmed that WhatClinic's Christchurch dentist catalogue (8 practices, read in full) does not list the clinic, and that TripAdvisor's own search has no profile for it. |
| 2026-09-24 | Corrected: other review-platform presence re-assessed on 2026-09-24 -- a Healthpoint directory entry is not a review platform, and no WhatClinic profile was found in the city catalogue, so presence is left unverified. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's full website, including the price-bearing pages not read at the previous check (crowns and bridges, dental implants, fillings, teeth cleaning, exam and consultation, payment and finance, promotions), plus its Google listing (newest, lowest and default review views), Healthpoint and TripAdvisor. Recorded: named-staff team photos on the clinic's own domain; on-site X-ray equipment; invisible-aligner orthodontic treatment; an online appointment-request form; procedures explained in plain language; no WhatsApp/LINE; a Healthpoint directory listing; no TripAdvisor listing. All price criteria (cleaning, filling, crown, implant, consultation, X-ray) are recorded as not published: the only figure found across every service and payment page is a promotional exam-and-X-ray bundle, not a standing price for any service. No recurring complaint theme or manipulation signs in the reviews. |
| 2026-09-10 | The verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks. |
| 2026-09-10 | Initial data collection: clinic website (home, team), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.