Royal Oak Dental Centre
According to our open methodology, this clinic scored 58.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #17 of 21 ranked clinics · Last checked: 24 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1758.9/100
- Best for Expats#1655.5/100
- Best for Dental Implants#1752/100
- Best for Emergency Dental Care#1956.5/100
- Best Price Transparency#1840.8/100
- Best English-speaking Clinics#1760/100
- Best for Families / Children#1659.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
General dental practice in Royal Oak, Auckland, with a four-person team (three dentists, one oral health therapist) and named-provider photos; publishes no fee list and its site’s social icons are unconfigured theme placeholders.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Team page names Swati (Dentist), Min-Joo (Dentist), Jesse Bagadam (Dentist) and Lina (Oral Health Therapist) individually with photos and bios. [s2] | 3/3 |
| ✓ | Dentist specializations listed “Swati”’s own bio: “has over the years focused on complex cosmetic & Implant dentistry”. [s2] | 2/2 |
| ✓ | Real clinic photos Individual named-provider photographs, not stock imagery. [s2] | 2/2 |
| ✓ | Service list published Dental-services nav: cleaning & prevention, dentures, extractions, night guards, periodontal maintenance. [s3] | 3/3 |
| ✓ | Clear contact details [s1] [gmp1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [gmp1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Payments page offers Afterpay and a payment plan but publishes no fee list or price ranges. [s4] | 0/3 |
| ✗ | Cleaning price listed [s4] | 0/2 |
| ✗ | Filling price listed [s4] | 0/2 |
| ✗ | Crown price listed [s4] | 0/2 |
| ✗ | Implant price listed [s4] | 0/2 |
| ✗ | Consultation price listed [s4] | 0/2 |
| ✗ | X-ray / imaging price listed [s4] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Automated Google Maps place lookup, re-read today; star histogram 1★ 9 / 2★ 2 / 3★ 1 / 4★ 4 / 5★ 49 = 65 reviews. [gmp1] [gmp2] | 3/6 |
| ◐ | Google review volume [gmp1] | 1.5/3 |
| ✓ | Review recency Google place page re-read today: the newest review rendered on the place page is 2 months old (further reviews at 3, 6, 7 and 10 months). Only star-rated first-person reviews were counted: owner replies and Google Business Posts render in the same record with their own age stamp and were excluded. [gmp2] | 3/3 |
| ✓ | Clinic responds to reviews Six of the seven star-rated reviews rendered on the clinic’s Google place page carry a dated owner response (owner replies and Business Posts excluded from the denominator). [gmp2] | 2/2 |
| ✗ | No recurring complaints Two readable reviews describe a poor experience with the same named staff member (rudeness/lack of care; a misdiagnosed tooth) [royal-oak-dental-auckland-deepen] | 0/2 |
| ✓ | No suspicious review patterns Histogram not skewed to 100% 5-star (49/65); review dates spread across years; reviewer accounts include established Local Guides [royal-oak-dental-auckland-deepen-3] | 2/2 |
| ✓ | Active Facebook presence Site footer links the clinic’s own page facebook.com/royaloakdentalcentre alongside three unconfigured WordPress theme placeholder links (facebook.com/wordpress, twitter.com/wordpress, instagram.com/explore/tags/wordcamp); the first pass saw only the placeholders and recorded a false negative. [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; the clinic's site and Google listing do not link one [royal-oak-dental-auckland-deepen-2] [royal-oak-dental-auckland-deepen-6] | 0/0.5 |
| ✓ | Other review platforms Listed on WhatClinic, with a verified review [royal-oak-dental-auckland-deepen-5] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Own site documents use of x-rays in diagnosis [royal-oak-dental-auckland-deepen-7] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Per the clinic’s own team-page bio for dentist Swati, who “focused on complex cosmetic & Implant dentistry” as a consultant at the practice. [s2] | 2/2 |
| ✗ | Orthodontics Full service list read; no orthodontic/braces/aligner treatment offered [s3] | 0/2 |
| ✓ | Oral surgery Extractions service page. [s3] | 2/2 |
| ✓ | Pediatric dentistry Clinic documents free dental care for 13-18 year olds under the government-funded scheme [s4] | 1.5/1.5 |
| ✓ | Emergency care Clinic's own team page documents emergency care [s2] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contact page fully read; phone, email and a contact form only [royal-oak-dental-auckland-deepen-8] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online enquiry/booking form on the contact page [s5] | 1.5/1.5 |
| ✓ | Clear service explanations Service pages explain procedures in plain FAQ language, not just list names [royal-oak-dental-auckland-deepen-4] | 1/1 |
| ✗ | Convenient opening hours The clinic’s own contact page publishes “Monday – Friday: 8:30am to 5:00pm” and no weekend hours — no evening close at/after 7pm and no weekend opening. [s5] [gmp1] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist New Zealand", "English speaking dentist New Zealand", "dental implants New Zealand", "emergency dentist New Zealand", "New Zealand dental clinic for expats".
| ✓ | Mentioned for: best dentist New Zealand Ranked (own domain) for “best dentist Auckland New Zealand”. [av1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist New Zealand [av2] | 0/1 |
| ✗ | Mentioned for: dental implants New Zealand [av3] | 0/1 |
| ✗ | Mentioned for: emergency dentist New Zealand [av4] | 0/1 |
| ✗ | Mentioned for: New Zealand dental clinic for expats [av5] | 0/1 |
| ✓ | Structured data on website Organization schema present sitewide [s1] | 1.5/1.5 |
| ✓ | Google indexing quality Own domain ranks #4 of 10 organic results for the canonical city query “best dentist Auckland New Zealand”. [av1] | 2/2 |
| ✓ | Dedicated service pages [s3] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Wellington Dentists50.4 of 100View report →
- #2Greenhithe Dental Boutique19.1 of 100View report →
- #2Christchurch Boutique Dental53.8 of 100View report →
Measured by Ansmeter, 8 October 2026 – 9 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Swati [reg0] | Cosmetic and implant dentistry (consultant dentist) | not verified |
| Min-Joo (MJ) [reg0] | Preventative and restorative dentistry | not verified |
| Jesse Bagadam [reg0] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://royaloakdental.co.nz/ |
|---|---|
| Phone | +64 9 625 7069 |
| https://www.facebook.com/royaloakdentalcentre/ | |
| Google Maps | Map listing |
| Address | 792a Manukau Road, Royal Oak, Auckland 1023, New Zealand |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://royaloakdental.co.nz/ | JSON-LD Organization entity ("Royal Oak Dental") present on every page listed in the sitemap, alongside WebSite/WebPage page-type schema | 2026-09-24 |
| s2 | https://royaloakdental.co.nz/our-team/ | "If you need an Auckland dentist for any routine, cosmetic or emergency care, give us a call" | 2026-09-24 |
| s3 | https://royaloakdental.co.nz/dental-services/ | All 20 sitemap pages read (two old entries, /dental-implants/ and /dental-services/night-and-snore-guards/, return 404); service pages cover cleaning, dentures, extractions, hygienist care, fillings, crowns, night guards, periodontal maintenance, veneers, root canal, whitening, exams -- no orthodontics/braces/aligner page or mention | 2026-09-24 |
| s4 | https://royaloakdental.co.nz/payments/ | Payments page: "Free Teen Dental Care – If you are between the ages of 13 – 18 years you qualify for free dental care at Royal Oak Dental Centre" | 2026-09-24 |
| gmp1 | https://www.google.com/search?tbm=map&hl=en&gl=nz&q=Royal%20Oak%20D… | Google Maps automated lookup: rating, review count, geo, address, phone, hours | 2026-09-10 |
| reg0 | https://dcnz.org.nz/practitioners | DCNZ statutory register (reCAPTCHA-gated) and HealthCERT scope (our registry research) | 2026-09-10 |
| av1 | search:best dentist Auckland New Zealand | (the five canonical city queries) | 2026-09-10 |
| av2 | search:English speaking dentist Auckland | (the five canonical city queries) | 2026-09-10 |
| av3 | search:dental implants Auckland | (the five canonical city queries) | 2026-09-10 |
| av4 | search:emergency dentist Auckland | (the five canonical city queries) | 2026-09-10 |
| av5 | search:Auckland dental clinic for expats | (the five canonical city queries) | 2026-09-10 |
| s5 | https://royaloakdental.co.nz/contact-us/ | "For any enquiries about our services or to book an appointment, please fill out the form below, give us a call, or come in and see us" | 2026-09-24 |
| gmp2 | https://www.google.com/maps?cid=1638419199895247000 | Google Maps place page read again automatically on 2026-09-10 (two-step /maps?cid= → /maps/preview/place): name, address, phone, rating, review count, star histogram, review dates and owner responses | 2026-09-10 |
| royal-oak-dental-auckland-deepen | https://www.google.com/maps?cid=1638419199895247000&hl=en | Lowest-rated reviews: Tessa (2023-05-23) "I also had a bad experience with Melissa. She lacks care and kindness..."; Kinga MacKenzie-Browne (2022-10-19) "Terrible experience with Melissa... The dentist fixed the wrong tooth..." | 2026-09-24 |
| royal-oak-dental-auckland-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Royal%20… | TripAdvisor's own typeahead search for "Royal Oak Dental Centre" returns no dental/NZ result, only unrelated Royal Oak, Michigan tourism entries | 2026-09-24 |
| royal-oak-dental-auckland-deepen-4 | https://royaloakdental.co.nz/root-canal-treatment/ | "What is root canal treatment? ... Does it hurt? No. A local anaesthetic is used and it should feel no different to having an ordinary filling done" | 2026-09-24 |
| royal-oak-dental-auckland-deepen-5 | https://www.whatclinic.com/dentists/new-zealand/auckland/royal-oak-… | WhatClinic profile "Royal Oak Dental", 792A Manukau Road, Royal Oak, Auckland -- matches the clinic's address; "5.0 from 1 verified review"; also listed in WhatClinic's Auckland catalogue | 2026-09-24 |
| royal-oak-dental-auckland-deepen-3 | https://www.google.com/maps?cid=1638419199895247000&hl=en | Newest/lowest/default review pulls: dates range 2022-2026, no date cluster; histogram 1★9/2★2/3★1/4★4/5★49 of 65; mix of single-review and multi-year Local Guide accounts | 2026-09-24 |
| royal-oak-dental-auckland-deepen-6 | https://royaloakdental.co.nz/contact-us/ | Site's contact/footer social links (Facebook, Twitter, Instagram, Yelp) read in full; no TripAdvisor link | 2026-09-24 |
| royal-oak-dental-auckland-deepen-7 | https://royaloakdental.co.nz/dental-services/ | Extractions summary: "A consultation and x-rays may determine whether a painful tooth needs to be extracted" | 2026-09-24 |
| royal-oak-dental-auckland-deepen-8 | https://royaloakdental.co.nz/contact-us/ | Contact page lists phone 09 625 7069, email reception@royaloakdental.co.nz and a contact form; no WhatsApp/LINE | 2026-09-24 |
Change History
| Date | Change |
|---|---|
| 2026-09-24 | Corrected: other review-platform presence re-assessed on 2026-09-24 -- confirmed by the clinic's WhatClinic profile; a Healthpoint directory entry is not a review platform and no longer counts. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's full website (services, team, contact and payments pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: on-site x-ray equipment documented; free dental care for teenagers (13-18) under the government scheme; no orthodontic treatment in the service list; emergency care documented; no WhatsApp/LINE; an online enquiry/booking form; procedures explained in plain language; structured business data on the site; a Healthpoint directory listing; no TripAdvisor listing. Two reviews describe a poor experience with the same staff member; otherwise no signs of manipulated reviews. Still unverified: CBCT/3D imaging and documented experience with international patients were not found on the site. |
| 2026-09-10 | The verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks. |
| 2026-09-10 | Initial data collection: clinic website (home, team, services, payments), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.