Star Dental
According to our open methodology, this clinic scored 77.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 21 ranked clinics · Last checked: 24 September 2026
77.8/100
Positions by Rating Profile
- Overall Transparency & Trust#577.8/100
- Best for Expats#474.8/100
- Best for Dental Implants#576/100
- Best for Emergency Dental Care#277.5/100
- Best Price Transparency#972.8/100
- Best English-speaking Clinics#275.7/100
- Best for Families / Children#279.2/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
North Shore (Rosedale) general and cosmetic practice with two named dentists, a published implant price range and a WINZ-registered/ACC-accepting patient offer.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 17 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 4.5 of 10 verifiable points (missing: mentioned for: English speaking dentist New Zealand; mentioned for: dental implants New Zealand; mentioned for: emergency dentist New Zealand; mentioned for: New Zealand dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Meet Your Doctors page names Dr. Andrew Hong and Dr. Ha Eun. [s2] | 3/3 |
| ✓ | Dentist specializations listed Meet Your Doctors page states each dentist’s qualifications (University of Otago / University of Pittsburgh training, Bachelor of Oral Health for the therapist). [s2] | 2/2 |
| ✓ | Real clinic photos The team page publishes individual photographs of the named clinicians — Dr Ha Eun Cho, the clinical dental technician and the hygienist — plus a treatment-room shot with a staff member at the chair; none of it is stock imagery. [s2] | 2/2 |
| ✓ | Service list published Services nav: ACC dental services, cosmetic dentistry, dental implants, dental hygiene, family dentistry, paediatric dentistry, periodontitis treatment, crowns & bridges, root canal, teeth whitening, extractions, fillings, veneers, wisdom teeth. [s1] | 3/3 |
| ✓ | Clear contact details [s1] [gmp1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [gmp1] | 2/2 |
Price Transparency
9 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Corrected: the site states regular prices for several services (cleaning, filling, gum treatment, deep cleaning) and an implant price range [star-dental-rosedale-auckland-deepen-5] | 3/3 |
| ✓ | Cleaning price listed The site states the clinic's regular cleaning price ($170) alongside its new-patient offer [star-dental-rosedale-auckland-deepen] | 2/2 |
| ✓ | Filling price listed Corrected: the clinic's own stated filling price [star-dental-rosedale-auckland-deepen-5] | 2/2 |
| ✗ | Crown price listed Crowns page has no price figure [star-dental-rosedale-auckland-deepen-2] | 0/2 |
| ✓ | Implant price listed Implant cost “between $3500 to $5500 NZD for each tooth (depending on the bone graft surgery or sinus surgery needs)”. [s3] | 2/2 |
| ? | Consultation price listed | 0/2 |
| ✗ | X-ray / imaging price listed X-rays are only priced inside the site's explicitly time-limited new-patient offer, not as a standing price [star-dental-rosedale-auckland-deepen-16] | 0/2 |
Reputation & Reviews
17 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Automated Google Maps place lookup, re-read today; star histogram 1★ 3 / 2★ 1 / 3★ 0 / 4★ 7 / 5★ 156 = 167 reviews. [gmp1] [gmp2] | 6/6 |
| ◐ | Google review volume [gmp1] | 2/3 |
| ✓ | Review recency Newest review rendered on the place page is a month old (further reviews at 2, 3 and 10 months). Only star-rated first-person reviews were counted: owner replies and Google Business Posts render in the same record with their own age stamp and were excluded. [gmp2] | 3/3 |
| ✓ | Clinic responds to reviews Seven of the seven star-rated reviews rendered on the clinic’s Google place page carry a dated owner response (owner replies and Business Posts excluded from the denominator). [gmp2] | 2/2 |
| ✓ | No recurring complaints 1-2★ reviews are under 2% of the base and share no common theme [star-dental-rosedale-auckland-deepen-3] | 2/2 |
| ✓ | No suspicious review patterns No manipulation signals found [star-dental-rosedale-auckland-deepen-13] | 2/2 |
| ✗ | Active Facebook presence Facebook searches by its name with the city, by its name with the country and by its phone number found no page of the clinic [star-dental-rosedale-auckland-deepen-17] [star-dental-rosedale-auckland-deepen-18] | 0/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; site and GBP do not link one [star-dental-rosedale-auckland-deepen-4] [star-dental-rosedale-auckland-deepen-14] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01). [star-dental-rosedale-auckland-deepen-11] [star-dental-rosedale-auckland-platforms] [star-dental-rosedale-auckland-platforms-2] [star-dental-rosedale-auckland-platforms-3] | 0/0.5 |
Medical Infrastructure
13 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray On-site pages document panoramic X-ray (OPG) equipment [star-dental-rosedale-auckland-deepen-6] | 2/2 |
| ✓ | CBCT (3D imaging) Corrected: the clinic's own Instagram feed (embedded on its site) documents CBCT imaging [star-dental-rosedale-auckland-deepen-12] | 2/2 |
| ✓ | Implantology [s3] | 2/2 |
| ✓ | Orthodontics Invisalign clear-aligner treatment offered under cosmetic dentistry [star-dental-rosedale-auckland-deepen-7] | 2/2 |
| ✓ | Oral surgery Wisdom Tooth Removal service page. [s1] | 2/2 |
| ✓ | Pediatric dentistry Dedicated Paediatric Dentistry service page. [s1] | 1.5/1.5 |
| ✓ | Emergency care Clinic documents round-the-clock emergency care [star-dental-rosedale-auckland-deepen-8] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contact page fully read; phone and online booking portal only [star-dental-rosedale-auckland-deepen-15] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online booking portal linked from every page [star-dental-rosedale-auckland-deepen-9] | 1.5/1.5 |
| ✓ | Clear service explanations Service pages explain each procedure in plain language [star-dental-rosedale-auckland-deepen-10] | 1/1 |
| ✓ | Convenient opening hours The clinic’s Google place page, read in a browser on 2026-09-10, publishes Monday to Saturday 9:00am–5:30pm and Sunday closed — a full Saturday opening. (The verification pass had cleared this value because the initial data collection hours came from a batch extraction that mixed two listings up; this reading is from the clinic’s own place page, whose name, address and phone all match the card.) [gmp2] | 1.5/1.5 |
AI & Search Visibility
4.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist New Zealand", "English speaking dentist New Zealand", "dental implants New Zealand", "emergency dentist New Zealand", "New Zealand dental clinic for expats".
| ✓ | Mentioned for: best dentist New Zealand Ranked (own domain) for “best dentist Auckland New Zealand”. [av1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist New Zealand [av2] | 0/1 |
| ✗ | Mentioned for: dental implants New Zealand [av3] | 0/1 |
| ✗ | Mentioned for: emergency dentist New Zealand [av4] | 0/1 |
| ✗ | Mentioned for: New Zealand dental clinic for expats [av5] | 0/1 |
| ✗ | Structured data on website No business-entity schema found sitewide [s1] | 0/1.5 |
| ✓ | Google indexing quality [av1] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Wellington Dentists50.4 of 100View report →
- #2Greenhithe Dental Boutique19.1 of 100View report →
- #2Christchurch Boutique Dental53.8 of 100View report →
Measured by Ansmeter, 8 October 2026 – 9 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Andrew Hong [reg0] | — | not verified |
| Dr. Ha Eun Cho [reg0] | Restorative and paediatric dentistry (Bachelor of Dental Surgery with Honours, King’s College London, 2020; certificate of commendation, Parris prize 2019/20) | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Consultation price listed
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://stardental.co.nz/ |
|---|---|
| Phone | +64 9 478 9466 |
| Google Maps | Map listing |
| Address | Unit B, 44-46 Constellation Drive, Rosedale, Auckland 0632, New Zealand |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://stardental.co.nz/ | JSON-LD types found across all 46 sitemap pages: WebPage, BreadcrumbList, ListItem, WebSite, Article, ImageObject, Person -- no Dentist/LocalBusiness/Organization/MedicalBusiness entity | 2026-09-24 |
| s2 | https://stardental.co.nz/meet-your-doctors/ | Named doctors page | 2026-09-10 |
| s3 | https://stardental.co.nz/dental-implants/ | Implant price range | 2026-09-10 |
| gmp1 | https://www.google.com/search?tbm=map&hl=en&gl=nz&q=Star%20Dental%2… | Google Maps automated lookup: rating, review count, geo, address, phone, hours | 2026-09-10 |
| reg0 | https://dcnz.org.nz/practitioners | DCNZ statutory register (reCAPTCHA-gated) and HealthCERT scope (our registry research) | 2026-09-10 |
| av1 | search:best dentist Auckland New Zealand | (the five canonical city queries) | 2026-09-10 |
| av2 | search:English speaking dentist Auckland | (the five canonical city queries) | 2026-09-10 |
| av3 | search:dental implants Auckland | (the five canonical city queries) | 2026-09-10 |
| av4 | search:emergency dentist Auckland | (the five canonical city queries) | 2026-09-10 |
| av5 | search:Auckland dental clinic for expats | (the five canonical city queries) | 2026-09-10 |
| gmp2 | https://www.google.com/maps?cid=12325543642211111315 | Google Maps place page read again automatically on 2026-09-10 (two-step /maps?cid= → /maps/preview/place): name, address, phone, rating, review count, star histogram, review dates and owner responses | 2026-09-10 |
| star-dental-rosedale-auckland-deepen | https://stardental.co.nz/5-reasons-why/ | "Regular cleaning costs $170. If gum disease is not treated, deep cleaning will be required ($880)"; the offer pages repeat the same regular price: "Getting Cleaned Up Today for $139 can Save you from Paying $170, $220 or Even Up To $880 Later" | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-2 | https://stardental.co.nz/porcelain-crowns-bridges/ | Porcelain Crowns & Bridges page read in full: no price or price range; none of the 46 sitemap pages (including /dental-implants/, /special-offer/, /special-deal/ and the other offer pages, /tooth-fillings/, /root-canal/, /family-dentistry/) gives a crown figure | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-3 | https://www.google.com/maps?cid=12325543642211111315&hl=en | Histogram 1★ 3 / 2★ 0 / 3★ 0 / 4★ 7 / 5★ 160 of 170; the one readable low review (2024-08-22) is an isolated complaint about a receptionist's English, not repeated elsewhere | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-4 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Star%20D… | TripAdvisor's own typeahead search for "Star Dental Rosedale" returns no dental match | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-6 | https://stardental.co.nz/special-offer/ | "Panorama OPG (Orthopantomogram) Imaging X-Ray" listed as part of the clinic's own new-patient offer | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-7 | https://stardental.co.nz/cosmetic-dentistry/ | "Our services under this category include teeth whitening, veneers, bonding, and Invisalign" | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-8 | https://stardental.co.nz/family-dentistry/ | "...available 24/7, 365 days a year. Whether it's a severe toothache, a knocked-out tooth, or a broken crown, we're committed to providing you with prompt, effective emergency care..." | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-9 | https://stardental.co.nz/contact-us/ | Site nav "Book Online" link goes to an external booking portal (centaurportal.com/d4w) to schedule a visit | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-10 | https://stardental.co.nz/root-canal/ | "What is a Root Canal? Deep within your tooth lies a soft tissue called the pulp..." -- explains the procedure, not just a name in a list | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-11 | https://www.whatclinic.com/dentists/new-zealand/auckland | WhatClinic: its Auckland dentist listing (4 pages, 37 clinics shown), checked against its profile sitemaps (78 dentist profiles in New Zealand; the 30 not shown in its Auckland, Christchurch, Hamilton and Wellington listings opened one by one) and the profile addresses built from the clinic's name (not found), have no profile for Star Dental and none at 44-46 Constellation Drive, Rosedale (checked 2026-10-01) | 2026-10-01 |
| star-dental-rosedale-auckland-deepen-5 | https://stardental.co.nz/sweet-tooth/ | "A simple filling costs around $240... Regular cleaning costs $170, treating gum disease cost $220, and if it gets worse, deep cleaning treatment can cost $880" -- stated as the clinic's regular prices, separate from its time-limited new-patient offer | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-12 | https://stardental.co.nz/before-paying-880/ | Clinic's own Instagram post embedded on the page: "Implant Consultation + CBCT | $250 Implant Consult" | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-13 | https://www.google.com/maps?cid=12325543642211111315&hl=en | 94% 5-star (not 100%) at base 170; review dates spread across years; reviewer accounts include established Local Guides (91, 23, 20, 18 reviews) alongside newer ones | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-14 | https://stardental.co.nz/ | Site's social links (Instagram only) checked on all 46 sitemap pages; no TripAdvisor link | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-15 | https://stardental.co.nz/contact-us/ | Contact page nav lists phone, a special-promotion link and a "Book Online" portal link; no WhatsApp/LINE | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-16 | https://stardental.co.nz/sweet-tooth/ | "there is an option to just receive X-rays at 50% off for only $60" appears inside the same "New Doctor promotion... Hurry Up! Offer ends" pitch as the $119 bundle -- a time-limited rate, not a standing X-ray price | 2026-09-24 |
| star-dental-rosedale-auckland-deepen-17 | https://www.facebook.com/ | Facebook searches on 2026-09-30 by its name with the city, by its name with the country and by its phone number: no page of the clinic | 2026-09-30 |
| star-dental-rosedale-auckland-deepen-18 | https://stardental.co.nz/ | Home page read 2026-09-30: no link to a Facebook page of the clinic | 2026-09-30 |
| star-dental-rosedale-auckland-platforms | https://www.dentaldepartures.com/ | Dental Departures: its clinic search does not recognise New Zealand as a location and lists no clinic there (checked 2026-10-01) | 2026-10-01 |
| star-dental-rosedale-auckland-platforms-2 | https://bookimed.com/clinics/country=new-zealand/ | Bookimed: its New Zealand clinic page has been removed (HTTP 410), and none of the 2,127 clinic pages in its clinic sitemap carries this clinic's name (checked 2026-10-01) | 2026-10-01 |
| star-dental-rosedale-auckland-platforms-3 | https://www.trustpilot.com/review/stardental.co.nz | Trustpilot: no company page for stardental.co.nz (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-09-30 | Searched Facebook for the clinic by its name with the city, by its name with the country and by its phone number; none of the searches found a page of the clinic, and its website links none. Recorded absence from Facebook. |
| 2026-09-24 | Corrected on 2026-09-24 after a further read of the offer pages: the site's stated regular prices (cleaning $170, filling around $240, gum treatment $220, deep cleaning $880) and its implant range make a published price list; CBCT imaging is offered with the implant consultation; X-rays are priced only at a time-limited promotional rate. |
| 2026-09-24 | Corrected: other review-platform presence re-assessed on 2026-09-24 -- no profile on WhatClinic (Auckland catalogue) or TripAdvisor; Healthpoint, a directory without reviews, is no longer used for this check. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's full website (services, cosmetic dentistry, family dentistry, root canal, offer and contact pages) and its Google listing (newest, lowest and default review views), plus Healthpoint and TripAdvisor. Recorded: panoramic X-ray equipment; Invisalign orthodontic treatment; round-the-clock emergency care documented; an online booking portal; procedures explained in plain language; the regular cleaning price ($170) stated on the site; no WhatsApp/LINE; no qualifying structured business data on the site; no listing found on Healthpoint or TripAdvisor. No recurring complaint theme or manipulation signs in the reviews. No crown price is published; filling, consultation and X-ray figures appear only on promotional pages and were left open. Still unverified: a Facebook page and a WhatClinic listing. |
| 2026-09-10 | Checked by hand in a browser: opening hours confirmed on the clinic’s own Google place page (Saturday opening), team page photographs and Dr Ha Eun Cho’s full name and qualification read live. |
| 2026-09-10 | The verification pass adversarial verification: every cited URL re-opened, clinic /about, /team, /fees, /services and /contact pages read, Google place record read again automatically (rating, review count, star histogram, review dates, owner responses), AI-visibility citations re-checked against the AI-visibility record and the listicles it ranks. |
| 2026-09-10 | Initial data collection: clinic website (home, doctors, implants), automated Google Maps lookup, DCNZ/HealthCERT registry conclusion applied, AI-visibility record canonical queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.